Skills
Experience Level
Intermediate
Language
Work Experience
Receptionist & Reservation Officer at Ramla Bay Resort
June 1, 2022 - June 1, 2024Record-keeping & Compliance with Procedures – Ensures accurate documentation of guest information and transactions, following internal policies and industry standards.
Reservation Agent at db Group San Antonio Hotel & Spa
June 1, 2024 - PresentData Management & Attention to Detail – Experienced in handling customer records and reservations with accuracy, ensuring compliance with company policies and data integrity.
Call Center Agent at BBVA Bank
June 1, 2020 - September 1, 2020Customer Due Diligence (CDD) & Client Verification – Assisted customers with banking inquiries while ensuring the accuracy of client records and compliance with internal protocols. Banking Systems & Data Management – Worked with the 3270 system to access and update financial information, maintaining data integrity and operational efficiency. Fraud Detection & Transaction Monitoring – Verified financial documents and client information, detecting potential red flags related to fraudulent activities or policy violations.
Education
Qualifications
ICA Certificate in Anti-Money Laundering (AML)
January 11, 2030 - January 25, 2026Diploma in Business Coaching
January 11, 2030 - January 25, 2026Industry Experience
Financial Services, Travel & Hospitality, Professional Services
Skills
Experience Level
Intermediate
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