I’m Cherise Strickland, a dedicated events and registration professional with a track record coordinating complex housing, registration, and onsite logistics for large conferences. I thrive on turning intricate attendee programs into smooth, enjoyable experiences, from negotiating hotel blocks to testing online registration forms and ensuring accurate check-in for thousands of attendees. Throughout my career, I’ve collaborated with cross-functional teams, vendors, and clients to deliver on-time, on-budget events. I’m proficient in Cvent, Microsoft Office, and varied registration systems, and I pride myself on strong customer service, creative problem-solving, and dependable execution under pressure.

Cherise Strickland

I’m Cherise Strickland, a dedicated events and registration professional with a track record coordinating complex housing, registration, and onsite logistics for large conferences. I thrive on turning intricate attendee programs into smooth, enjoyable experiences, from negotiating hotel blocks to testing online registration forms and ensuring accurate check-in for thousands of attendees. Throughout my career, I’ve collaborated with cross-functional teams, vendors, and clients to deliver on-time, on-budget events. I’m proficient in Cvent, Microsoft Office, and varied registration systems, and I pride myself on strong customer service, creative problem-solving, and dependable execution under pressure.

Available to hire

I’m Cherise Strickland, a dedicated events and registration professional with a track record coordinating complex housing, registration, and onsite logistics for large conferences. I thrive on turning intricate attendee programs into smooth, enjoyable experiences, from negotiating hotel blocks to testing online registration forms and ensuring accurate check-in for thousands of attendees.

Throughout my career, I’ve collaborated with cross-functional teams, vendors, and clients to deliver on-time, on-budget events. I’m proficient in Cvent, Microsoft Office, and varied registration systems, and I pride myself on strong customer service, creative problem-solving, and dependable execution under pressure.

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Language

English
Fluent

Work Experience

Housing & Registration Coordinator at Impact XM
August 1, 2022 - August 1, 2023
Coordinate housing, negotiate hotel contracts, develop and test online registration forms via Cvent, review event history to ensure correct room blocks, manage room blocks and communicate with hotels, provide rooming lists, reconcile master accounts, supervise staff for pre- and onsite registration, serve as systems analyst for registration software, and provide customer service support to registrants/attendees.
Human Resource Representative, Contractor at NOVAVAX Inc
September 1, 2020 - June 1, 2022
Plan and schedule panel interviews via Outlook; assist recruiters with planning and scheduling candidate interviews; assist with background and reference checks; onboard new hires; review online applications via UltiPro; update candidate information via UltiPro.
Meetings Coordinator, Contractor at Supernus Pharmaceuticals
February 1, 2020 - March 1, 2020
Assist in planning managers’ meetings; create and manage registration processes (website and reports via Cvent); meet tight deadlines; plan and schedule multiple manager meetings; perform administrative duties; extensive Microsoft Office usage.
Manager, Registration & Housing, Contract at American Trucking Associations
January 1, 2017 - February 1, 2020
Manage and lead the entire registration process, including internal meetings, housing procurement, budget projections, reporting, materials ordering, CU scanning, onsite registration coordination with staff, reconciliation, and website content; assign program codes and attendee types via Cvent; coordinate housing with multiple departments and vendors; support as part of event staff for up to 8,000 attendees; travel to events for onsite registration leadership.
Accounts Manager, Registration at Spargo Inc
May 1, 2015 - January 1, 2017
Manage multiple accounts, serve as the primary contact for conference registration, negotiate contracts to maximize profit, prepare reports on registration status, manage onsite registration staff, provide client feedback for improvements, coordinate communications with clients, design and generate reports for registration processes via Cvent and Access.
Customer Service Manager at National Claims Administrative Services (BCBS)
September 1, 2010 - May 1, 2015
Maintain and improve call center operations, prepare performance reports, determine operational strategies via needs assessments and analyses, develop customer interaction systems, maintain knowledge of trends in customer service management, and drive organizational goals.
Customer Service Representative at National Claims Administrative Services (BCBS)
September 1, 2010 - May 1, 2015
Provide customer service support to members and providers, communicate accurate claim status and benefit information, perform data entry, process referrals, resolve first-contact issues, and maintain confidentiality; knowledgeable in ICD-9 and CPT codes; contribute to training and onboarding of new hires.

Education

Bachelor of Science in Tourism and Event Management at George Mason University
January 1, 2017 - June 1, 2021

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Travel & Hospitality, Education, Healthcare