Available to hire
I’m Reginald de Silva, an Agile Coach with over 20 years of experience guiding Agile, Lean, Scrum, and Human Centered Design to help organizations deliver real business value. I partner with executives and delivery teams to foster high-performing, adaptive cultures, align strategy with delivery, and lift capability through coaching, training, and hands-on implementation across IT and business functions.
I lead discovery and inception activities, designThinker-aligned practices, and VM-to-value transitions, while enabling scalable approaches like PMOs, API governance, and modern workplace transformations. My work spans startups to large enterprises across sectors including finance, government, education, telecommunications, and energy, with a track record of turning complex programs into tangible outcomes via collaboration, metrics, and clear roadmaps.
Skills
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Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Enterprise Agile Delivery Coach / Scrum Master / Delivery Manager & Project Manager at Lab3 Pty. Ltd.
September 1, 2021 - February 1, 2024Introduced and established new Agile, Scrum and Lean ways of working across IT and Business. Coached and mentored senior leadership through to delivery team members on Agile, Lean, and Scrum methodologies to achieve project and product goals. Core team member instrumental in establishing a new internal uplift of nine programs of work. Hosted Discovery and Inception activities to drive high value project outcomes. As Jira Administrator, configured Jira to align with and support new Agile ways of working that I introduced. Instrumental in establishing new ways of working for the PMO, Cloud Migration Programs, Modern Workplace Program, Data & IoT Program and several other Product Development and Managed Services Programs.
Enterprise Agile Delivery Coach at Cloud9 Consulting
July 1, 2021 - September 1, 2021Instrumental in curating and driving the Agile transformation at Deakin University. Introduced and established Agile, Lean and new ways of working for a team of 6 consultants. As Jira Administrator, configured Jira to align with and support new Agile ways of working that I introduced. Provided leadership of the team to focus on effective delivery of client needs and outcomes. Developed framework and ways of working for internal project delivery of a Managed Service Provider, including Service Design, User Story Mapping and weighted scoring for vendor product selection.
Enterprise Agile Delivery Coach / API Integration Scrum Master, Delivery Manager & Agile Project Manager at Carlisle Homes Pty. Ltd.
May 1, 2020 - July 1, 2021Led the Agile transformation across Carlisle Homes Technology. Introduced and established new Agile, Scrum and Lean ways of working across IT. Coached and mentored senior leadership through to delivery team members on Agile, Lean, and Scrum methodologies to achieve project goals. Core team member instrumental in establishing a new Project Management Office (PMO). Hosted Discovery and Inception activities to drive high value project outcomes. Created outcome-based roadmaps to execute IT strategy. Boosted capability through mentoring, Agile training, experimentation, Discovery and Inception, Empathy Mapping, Customer Journey Mapping, Service Design and Blueprints, User Story Mapping, Product Owner training, and Business Analysis training. As Jira Administrator, configured Jira to align with and support new Agile ways of working that I introduced. Led a MS Azure focussed API Integration BAU team of six. Delivered an HRIS system based on the Workday platform. Introduced and established API
Enterprise Agile Delivery Coach, Scrum Master, Delivery Manager & Project Manager at Lab3 Pty. Ltd.
September 1, 2021 - February 1, 2024Introduced and established new Agile, Scrum and Lean ways of working across IT and Business. Coached senior leadership through to delivery team members on Agile, Lean, and Scrum methodologies to achieve project and product goals. Led Discovery and Inception activities to drive high value outcomes and mentored teams through Empathy Mapping, Customer Journey Mapping, Service Design, and Product Owner training. As Jira Administrator, aligned tooling with new practices and helped establish the PMO, Cloud Migration, Modern Workplace, Data & IoT programs.
Agile-Lean-Scrum Delivery Coach / Scrum Master and Agile Project Manager at AUSTRALIAN ENERGY MARKET OPERATOR (AEMO)
September 1, 2019 - January 31, 2020Coached senior leadership and delivery teams on Agile/Lean/Scrum; led a six-member project team; hosted Discovery/Inception to collect results and increase value; created outcome-based roadmaps and Investment Briefs to enable end-to-end accountability; developed capabilities in discovery, mapping, PO training, and BA training.
Enterprise Agile-Lean-Scrum Delivery Coach & Release Train Engineer (RTE) at WESTPAC BANK
May 1, 2019 - September 1, 2019Directed enterprise-wide adoption of SAFe to scale Lean and Agile practices; coached Scrum Masters, Product Managers, Product Owners, UX Specialists, Business Analysts, Program Managers, Project Managers, and cross-functional teams. Facilitated PI Planning, created Agile IP, and trained teams for ongoing agility.
Senior Agile-Lean-Scrum Delivery Coach & Release Train Engineer (RTE) – Networks / New Ways of Working at TELSTRA
June 1, 2018 - January 31, 2019Coached two programs with teams up to six delivering initiatives up to $25M; acted as RTE; drove enterprise adoption of Agile/Lean frameworks (Scrum, SAFe, Spotify, Kanban) and Human Centered Design practices, including CJMs and service blueprints.
Enterprise Agile-Lean-Scrum Delivery Coach / New Ways of Working at NATIONAL AUSTRALIA BANK (NAB)
July 1, 2017 - June 1, 2018Guided enterprise adoption of Human Centered Design/Design Thinking; directed 10 programs of work up to $150M; coached 500+ BAs; improved delivery performance and established Agile communities of practice.
Enterprise Agile-Lean-Scrum Delivery Coach / Senior Scrum Master & Agile Project Manager at COLONIAL FIRST STATE (CFS)
July 1, 2016 - July 1, 2017Coached seven IT teams in Agile, SAFe, Scrum and Lean; managed a Fund Classifications Project; aligned reporting to APRA requirements; coached distributed vendor teams.
Senior Agile-Lean-Scrum Delivery Coach / Senior Scrum Master & Agile Project Manager at DEPARTMENT OF HEALTH (DH)
February 1, 2016 - July 1, 2016Coached and mentored project teams in transitioning intranet redevelopment; facilitated Discovery/Inception; delivered Drupal intranet redevelopment enabling improved operations and processes.
Enterprise Agile-Lean-Scrum Delivery Coach at COMMONWEALTH BANK OF AUSTRALIA (CBA)
September 1, 2014 - February 1, 2016Directed enterprise Agile/Lean-Scrum coaching across Digital Channels; led multiple programs; rolled out SAFe adoption; created reusable Agile IP; served as Release Train Engineer for large-scale releases; delivered PI Planning and training.
Agile-Lean-Scrum Delivery Coach / Scrum Master / Business Analyst Team Leader at CGU INSURANCE LTD.
March 1, 2014 - June 1, 2014Coached and delivered Agile/Lean-Scrum practices; mentored distributed teams; led Scrum ceremonies; supported business analysis activities and team leadership.
Senior Agile-Lean-Scrum Delivery Coach & Scrum Master at DEPARTMENT OF ENERGY, ENVIRONMENT AND CLIMATE ACTION (DEECA)
July 1, 2012 - February 1, 2014Directed intranet redevelopment and agile adoption; led Discovery/Inception; championed Drupal intranet redevelopment.
Senior Agile-Lean-Scrum Delivery Coach & Iteration Manager / Scrum Master at TELSTRA BUSINESS INTELLIGENCE CENTRE OF EXCELLENCE (BICoE)
September 1, 2011 - July 1, 2012Coached programs, implemented new ways of working, and led iterations; contributed to enterprise agility initiatives.
Enterprise/Senior Agile-Lean-Scrum Delivery Coach / Agile Delivery Manager; Team Leader / Scrum Master / Agile Program and Project Manager / Lead Agile BA / BA Practice Lead at PLAYUP (REVO)
February 1, 2011 - September 1, 2011Led agile transformation and program management, mentoring BAs and delivery teams; shaped Agile Practice leadership across the organization.
Practice Group Manager / Consultant Business Analysis at OAKTON SERVICES PTY. LTD.
August 1, 2010 - January 1, 2011Led BA practice; delivered consulting engagements across multiple clients; guided business analysis capability uplift.
Iteration Manager / Scrum Master & Senior Agile Business Analyst at IOOF HOLDINGS LTD.
May 1, 2010 - August 1, 2011Led agile delivery for multiple initiatives; coached teams in Scrum and agile practices; supported business analysis and delivery.
Iteration Manager / Scrum Master / Lead Agile Business Analyst / Agile Technology Project Manager at SENSIS PTY. LTD.
July 1, 2008 - May 1, 2010Delivered multiple agile initiatives; led BA practice and agile technology projects; coached teams in Scrum and Lean practices.
Business Analyst Manager / Team Leader / BA Competency Lead / Agile-Lean-Scrum Delivery Coach / Iteration Manager / Scrum Master / Lead BA / Project Manager / Developer at ANZ BANK
March 1, 2000 - July 1, 2008Directed major enterprise agile adoption across banking functions; mentored dozens of BA teams; led multiple projects and development efforts.
Education
Master of Information Technology at Swinburne University of Technology
January 11, 2030 - October 1, 2004Postgraduate Certificate in Information Technology & Internet Software Development at Swinburne University of Technology
January 11, 2030 - October 1, 2002Bachelor of Computer Science / Bachelor of Commerce Accounting at La Trobe University
January 11, 2030 - November 1, 1999Master of Information Technology at Swinburne University of Technology
January 11, 2030 - October 1, 2004Postgraduate Certificate in Information Technology & Internet Software Development at Swinburne University of Technology
January 11, 2030 - October 1, 2002Bachelor of Computer Science / Bachelor of Commerce Accounting at La Trobe University
January 11, 2030 - November 1, 1999Qualifications
Leading SAFe / SAFe Agilist
January 1, 2019 - December 31, 2022Certified Scrum Master
January 1, 2013 - December 31, 2021Professional Scrum Master
January 1, 2021 - January 26, 2026Leading SAFe / SAFe Agilist
January 1, 2019 - December 31, 2022Certified Scrum Master
January 1, 2013 - December 31, 2021Professional Scrum Master
January 1, 2021 - January 26, 2026Industry Experience
Financial Services, Government, Telecommunications, Education, Gaming, Media & Entertainment, Energy & Utilities, Professional Services, Software & Internet, Healthcare, Real Estate & Construction
Skills
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Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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