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Hi, I’m Ng Jing Wen. I bring experience in data analysis, workflow automation, and cross-functional collaboration to turn messy information into actionable insights and scalable onboarding processes. I also love content creation—video editing, storytelling, and working with product, sales, and engineers to deliver value through engaging experiences.…

Ng Jing Wen

Video Editor, Filmmaker, Content Creator, +2

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Hi, I’m Ng Jing Wen. I bring experience in data analysis, workflow automation, and cross-functional collaboration to turn messy information into actionable insights and scalable onboarding processes. I also love content creation—video editing, storytelling, and working with product, sales, and engineers to deliver value through engaging experiences.…

Available to hire

Hi, I’m Ng Jing Wen. I bring experience in data analysis, workflow automation, and cross-functional collaboration to turn messy information into actionable insights and scalable onboarding processes.

I also love content creation—video editing, storytelling, and working with product, sales, and engineers to deliver value through engaging experiences.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Work Experience

Onboarding Analyst at Vonage

January 1, 2025 - Present

API onboarding team: handling GSI tickets for Sender ID registration, coordinating CSP and AWS onboarding, processing postpaid account applications, and ensuring accurate Salesforce price provisioning.

Deal Desk Operations Admin at Deal Desk

April 1, 2024 - January 1, 2025

Support deal desk activities (price upload tickets, NUM tickets). Data collection from internal systems (JIRA, Confluence, BI Tableau, Admin Dashboard).

Technical Support Specialist, Accounts Setup Operations at Adyen

February 1, 2022 - July 1, 2023

Account Setup Operations Team - Technical configuration of payment methods in Backend using MID tool and XML - Experience with Postman API - Communication with stakeholders on onboarding process of APAC LPs - Troubleshooting and root cause - Initiated projects for automation and process improvements - Updating and maintaining onboarding processes and workflows - Close collaboration with Account Managers, Product Managers as well as external stakeholders including partners for onboarding process and process improvement

Billing Officer at Samsung SDS Asia Pacific

September 1, 2021 - January 1, 2022

Support Billing/Settlement tasks; Ensure accurate updating of system for each shipment; Prepare, verify and check various logistics billing items, charging methods and reports

Social Media Trainee at SUSS (Singapore)

December 1, 2020 - August 1, 2021

Social media management on WeChat and TikTok: propose designs and content management

Trust Accountant at UBS

August 1, 2020 - January 1, 2021

Assist in keying accounting transactions into accounting software

Group Finance Intern, Payments and GL Ops at OCBC (Internship)

January 1, 2018 - July 1, 2018

Involved in process improvement by drafting payment process workflow; Robotics Project Management with the aim of automating current GL reconciliation and highlighting potential automation issues with automation