I am a highly organised and commercially aware professional with extensive experience in Welsh operations, executive support, purchasing, and people management. Currently I serve as the Welsh Lead and PA to the Managing Director and Sales Director, handling confidential, strategic, and time-critical matters. I excel at managing complex workloads, building strong stakeholder relationships, and supporting senior leaders in fast-paced environments. I am now seeking a new opportunity where I can apply my organisational and operational skills to add value.

Lindsey Hamer

I am a highly organised and commercially aware professional with extensive experience in Welsh operations, executive support, purchasing, and people management. Currently I serve as the Welsh Lead and PA to the Managing Director and Sales Director, handling confidential, strategic, and time-critical matters. I excel at managing complex workloads, building strong stakeholder relationships, and supporting senior leaders in fast-paced environments. I am now seeking a new opportunity where I can apply my organisational and operational skills to add value.

Available to hire

I am a highly organised and commercially aware professional with extensive experience in Welsh operations, executive support, purchasing, and people management.

Currently I serve as the Welsh Lead and PA to the Managing Director and Sales Director, handling confidential, strategic, and time-critical matters. I excel at managing complex workloads, building strong stakeholder relationships, and supporting senior leaders in fast-paced environments. I am now seeking a new opportunity where I can apply my organisational and operational skills to add value.

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Experience Level

Language

English
Fluent

Work Experience

Welsh Lead and PA to Managing Director and Sales Director at Castell Howell Foods Ltd
April 1, 2017 - Present
Appointed Welsh Lead, acting as a key point of contact for Welsh operations and supporting alignment between regional activity and senior leadership strategy. Provide PA support to the Managing Director and Sales Director, managing complex diaries, meetings, travel, correspondence, and confidential documentation. Prepare reports, presentations, and briefing materials for senior meetings and external stakeholders. Support decision-making by coordinating information across departments, suppliers, and key accounts. Responsible for Welsh Food Specialist / Purchasing Co-ordinator, managing a full food and drink category within the Welsh remit. Built and maintained strong supplier relationships, negotiated margins, and ensured commercial performance of the category. Created category catalogues, marketing content, quotes, and promotional materials. Supported business-critical activity during the pandemic, including stock control, supplier liaison, and continuity planning. Recognised for flexi
Assistant Manager at Holland & Barrett
April 1, 2015 - April 1, 2017
Responsible for store operations in the manager’s absence. Managed, motivated, and supported team members to meet performance targets. Ensured compliance with company policies, procedures, and regulatory standards. Assisted with the setup and opening of new stores across the UK.
Operations Manager at The Magic Bean Co (Starbucks Franchise – South Wales)
January 1, 2014 - January 1, 2015
Played a key role in launching and developing a new franchise business. Recruited, trained, and managed teams across multiple sites. Implemented operational procedures, health and safety, audit processes, and reporting systems. Oversaw expansion to multiple company-owned stores across South Wales. Managed up to 75 staff, with responsibility for performance and delivery against targets.
Store Manager at Starbucks Morfa
July 1, 2009 - December 1, 2013
Full responsibility for day-to-day store operations in a high-turnover environment. Managed rotas, payroll, stock, waste, cash control, and staff development. Led and motivated teams to deliver consistent service and commercial results.

Education

Add your educational history here.

Qualifications

TAQA – Assessor Level 3
January 11, 2030 - January 26, 2026
GNVQ Advanced – Leisure and Tourism
January 11, 2030 - January 26, 2026
GCSEs (9) including English, Mathematics and Science
January 11, 2030 - January 26, 2026
Food Hygiene | First Aid | Health and Safety
January 11, 2030 - January 26, 2026
TAQA – Assessor Level 3
January 11, 2030 - January 26, 2026
GNVQ Advanced – Leisure and Tourism
January 11, 2030 - January 26, 2026
GCSEs (9) including English, Mathematics and Science
January 11, 2030 - January 26, 2026
Food Hygiene | First Aid | Health and Safety
January 11, 2030 - January 26, 2026

Industry Experience

Retail, Manufacturing, Wholesale & Distribution, Professional Services