Hello, I’m Pratichi Gupta, an IT Program Manager with a track record of leading large-scale agile transformations and end-to-end program delivery for global retailers and e-commerce platforms. I excel at building and steering multi-disciplinary teams across locations, aligning program outcomes with business strategy, and delivering value through well-governed governance, risk management, and KPI tracking. Over the past 17+ years I’ve worked with brands like Nike, Tommy Hilfiger, Calvin Klein, and ING, driving improvements in supply chain, retail, and finance domains. I’m passionate about collaborative leadership, process optimization, and developing digital products and platforms that enable faster, higher-quality delivery.

Pratichi Gupta

Hello, I’m Pratichi Gupta, an IT Program Manager with a track record of leading large-scale agile transformations and end-to-end program delivery for global retailers and e-commerce platforms. I excel at building and steering multi-disciplinary teams across locations, aligning program outcomes with business strategy, and delivering value through well-governed governance, risk management, and KPI tracking. Over the past 17+ years I’ve worked with brands like Nike, Tommy Hilfiger, Calvin Klein, and ING, driving improvements in supply chain, retail, and finance domains. I’m passionate about collaborative leadership, process optimization, and developing digital products and platforms that enable faster, higher-quality delivery.

Available to hire

Hello, I’m Pratichi Gupta, an IT Program Manager with a track record of leading large-scale agile transformations and end-to-end program delivery for global retailers and e-commerce platforms. I excel at building and steering multi-disciplinary teams across locations, aligning program outcomes with business strategy, and delivering value through well-governed governance, risk management, and KPI tracking.

Over the past 17+ years I’ve worked with brands like Nike, Tommy Hilfiger, Calvin Klein, and ING, driving improvements in supply chain, retail, and finance domains. I’m passionate about collaborative leadership, process optimization, and developing digital products and platforms that enable faster, higher-quality delivery.

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Experience Level

Language

English
Fluent

Work Experience

IT Program Integrator at ING
June 1, 2025 - Present
Bridge between multiple teams, systems and stakeholders; ensuring program deliverables align with ING’s strategic objectives.
Program Delivery for Global Ecommerce Replatforming at PVH (Tommy Hilfiger & Calvin Klein)
February 1, 2022 - May 1, 2025
Program Delivery for Global Ecommerce Replatforming with 4 projects; Salesforce Replatform, Order Management SAP, Brand redesign and Data Analytics. Established governance, risk management, and performance reporting. Tracked KPIs; built and led high-performing delivery teams across locations and functions.
Agile Program Management at Nike
September 1, 2019 - March 1, 2022
Led end-to-end project delivery for multiple Agile and hybrid teams across Supply Chain, Retail and Finance. Improved efficiency, reduced costs, and led Checkout program. Facilitated SOS for multiple programs with dependencies and risks; aligned product roadmaps with business goals.
Release Train Engineer - PM at KLM - Air France
December 1, 2017 - March 1, 2019
Led Agile Release Train for SAFe environments; coordinated PI planning with 150+ participants across locations; aligned teams to program objectives and roadmap.
Project Manager at Canon Europe
April 1, 2012 - June 1, 2015
Managed complex European projects across multiple streams; governance and delivery oversight with cross-functional teams.
Project Manager at Ricoh Europe
September 1, 2009 - March 1, 2012
Managed cross-functional projects; ensured alignment with business strategy and improved delivery cycles.
Test Analyst at Essent Energies
January 1, 2008 - December 31, 2008
Testing and quality assurance for energy solutions; ensured system reliability.
Engagement Manager at Damco - Twill Logistics
January 1, 2017 - December 1, 2017
Engaged with clients to manage delivery programs and stakeholder alignment.

Education

Bachelor of Engineering in Computer Science at Mumbai, India
February 1, 2001 - February 1, 2004

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Software & Internet, Consumer Goods

Experience Level

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