Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hi, I’m Sonya M Goodman. I’m a detail-oriented professional with experience in QA, OSINT research, transcription, and ESL education. I excel at turning complex data into clear, client-ready reports and I enjoy collaborating with cross-functional teams to improve processes and outcomes. I bring a versatile background, including managing a barn and coordinating schedules and logistics. I’m passionate about continuous learning and delivering high-quality results even under tight deadlines.…Hi, I’m Sonya M Goodman. I’m a detail-oriented professional with experience in QA, OSINT research, transcription, and ESL education. I excel at turning complex data into clear, client-ready reports and I enjoy collaborating with cross-functional teams to improve processes and outcomes. I bring a versatile background, including managing a barn and coordinating schedules and logistics. I’m passionate about continuous learning and delivering high-quality results even under tight deadlines.

Sonya M Goodman





Hi, I’m Sonya M Goodman. I’m a detail-oriented professional with experience in QA, OSINT research, transcription, and ESL education. I excel at turning complex data into clear, client-ready reports and I enjoy collaborating with cross-functional teams to improve processes and outcomes. I bring a versatile background, including managing a barn and coordinating schedules and logistics. I’m passionate about continuous learning and delivering high-quality results even under tight deadlines.…Hi, I’m Sonya M Goodman. I’m a detail-oriented professional with experience in QA, OSINT research, transcription, and ESL education. I excel at turning complex data into clear, client-ready reports and I enjoy collaborating with cross-functional teams to improve processes and outcomes. I bring a versatile background, including managing a barn and coordinating schedules and logistics. I’m passionate about continuous learning and delivering high-quality results even under tight deadlines.

Available to hire

Hi, I’m Sonya M Goodman. I’m a detail-oriented professional with experience in QA, OSINT research, transcription, and ESL education. I excel at turning complex data into clear, client-ready reports and I enjoy collaborating with cross-functional teams to improve processes and outcomes.
I bring a versatile background, including managing a barn and coordinating schedules and logistics. I’m passionate about continuous learning and delivering high-quality results even under tight deadlines.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Senior QA Specialist at Open Desk Inc

July 1, 2020 - Present

Edited over 16 reports per day to ensure accuracy of research and adherence to client requirements. Collaborated with OSINT researchers to provide ongoing feedback on research and reports. Communicated quality metrics to team leadership, highlighting consistency problems and production deficiencies. Implemented fixes to identified issues to increase productivity and workflow efficiency.

OSINT Research Specialist at Open Desk INC

July 1, 2020 - May 1, 2022

Gathers open-source information from a wide array of platforms. Consolidates and analyzes information in reports to best address client objectives. Worked with management to implement the use of new platforms for gathering information, including international sources.

Freelance Transcriptionist at Rev

April 1, 2017 - July 1, 2020

Provides clients with detailed transcripts in a timely manner. Proofreads and edits AI-generated voice-to-text transcriptions for accuracy.

Kids and Teens ESL Teacher at EF Kids & Teens

April 1, 2018 - April 1, 2019

Delivered extracurricular English lessons to students aged 3 to 14, covering topics from basic greetings to complex grammatical structures in an engaging environment. Advised parents on suitable classes and promoted course enrollment for existing and prospective families.

Barn Manager at Heron Pond Farm

June 1, 2013 - June 1, 2015

Managed the Equestrian Barn, organized and administered medications and supplements, coordinated veterinary and farrier appointments, and handled financial transactions between boarders and property owners while maintaining the facility.