Hi, I'm Mariah Cox. I blend communication, creative content, and hands-on administrative experience to support teams, donors, and communities. With 8+ years in customer service and social media management, I thrive on producing engaging posts, coordinating events, and building strong relationships between coaches, parents, sponsors, and colleagues. I’m pursuing a Bachelor of Sociology with a focus on Mental Health and Addiction while also expanding my healthcare and social services knowledge to better serve communities. I’m certified in Level 2 American Sign Language and First Responders ASL, with Standard First Aid & CPR/AED, and I enjoy collaborating with colleagues and stakeholders to deliver compassionate, efficient, and creative solutions.

Mariah Cox

Hi, I'm Mariah Cox. I blend communication, creative content, and hands-on administrative experience to support teams, donors, and communities. With 8+ years in customer service and social media management, I thrive on producing engaging posts, coordinating events, and building strong relationships between coaches, parents, sponsors, and colleagues. I’m pursuing a Bachelor of Sociology with a focus on Mental Health and Addiction while also expanding my healthcare and social services knowledge to better serve communities. I’m certified in Level 2 American Sign Language and First Responders ASL, with Standard First Aid & CPR/AED, and I enjoy collaborating with colleagues and stakeholders to deliver compassionate, efficient, and creative solutions.

Available to hire

Hi, I’m Mariah Cox. I blend communication, creative content, and hands-on administrative experience to support teams, donors, and communities. With 8+ years in customer service and social media management, I thrive on producing engaging posts, coordinating events, and building strong relationships between coaches, parents, sponsors, and colleagues. I’m pursuing a Bachelor of Sociology with a focus on Mental Health and Addiction while also expanding my healthcare and social services knowledge to better serve communities.

I’m certified in Level 2 American Sign Language and First Responders ASL, with Standard First Aid & CPR/AED, and I enjoy collaborating with colleagues and stakeholders to deliver compassionate, efficient, and creative solutions.

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Experience Level

Intermediate

Work Experience

Administrative Assistant, Social Media Manager at Team Breakdown Basketball Association
September 1, 2013 - Present
Managed and curated social media content for a multi-team youth basketball organization; created posts highlighting events, achievements, and community involvement; served as a key communication link between coaches, parents, sponsors, and partners; supported brand consistency across online platforms.
Front Desk Receptionist at Waxon Laser + Waxbar
September 1, 2023 - September 1, 2025
Performed administrative duties creating client appointments using Zenoti; handled an average of 50 phone inquiries daily; managed cash transactions averaging $150; upsold services and sold a high volume of beauty products.
Screening and Front Desk Reception at Sunnybrook Health Sciences Centre (Veterans Centre)
March 1, 2020 - July 1, 2022
Distributed PPE to staff, patients and visitors; ensured hospital guidelines and safety regulations were followed by screening visitors for COVID-19 symptoms; logged visitors and staff for contact tracing purposes.

Education

Bachelor of Sociology minor in Mental Health, Addiction and Society at McMaster University
September 1, 2021 - January 26, 2026
Diploma in Health Care and Social Services at McMaster University Continuing Education
August 1, 2025 - January 26, 2026
Certificate in American Sign Language at Mohawk College Continuing Education
January 1, 2026 - April 1, 2026

Qualifications

Level 2 American Sign Language certified
January 11, 2030 - January 26, 2026
First Responders basic American Sign Language certified
January 11, 2030 - January 26, 2026
Standard First Aid & CPR/AED certification
January 11, 2030 - January 26, 2026

Industry Experience

Healthcare, Education, Non-Profit Organization, Professional Services, Media & Entertainment