Available to hire
Hi, I’m Radiance D. Jones—a customer-focused professional with a strong background in education, hospitality, and community outreach. I love creating welcoming environments, collaborating with teachers, students, families, and colleagues to boost learning and engagement. I’ve partnered with universities and schools to develop individualized academic plans, represent institutions at national events, and provide empathetic service across diverse groups. I’m excited about opportunities to contribute to teams that value inclusion, growth, and meaningful experiences.
Skills
Experience Level
Intermediate
Language
Portuguese
Fluent
German
Fluent
Work Experience
Academic Interventionist at Detroit Public Schools
October 1, 2024 - June 1, 2025Collaborated with teachers and families to implement data-driven strategies to enhance student performance in Mathematics and ELA for grades 1-12; supported a positive campus climate and individualized student intervention planning.
Flight Attendant at Major Airline
October 1, 2023 - February 1, 2024Delivered exceptional customer service, maintained safety standards, and demonstrated strong communication and cultural competence while supporting diverse groups of passengers. Conducted safety briefings and managed emergency protocols to ensure a secure travel experience for all passengers. Processed transactions and in-flight service, ensuring regulatory compliance.
Front Desk Agent at Marriott
June 1, 2024 - August 1, 2024Welcomed approximately 100 incoming calls, emails and faxes per day from customers. Confirmed reservations and identifications, and maintained accurate records of guest information, payments, and reservations using hotel management software.
Mortgage Title Auditor at AMROCK for Quicken Loans
September 1, 2019 - March 1, 2020Thoroughly reviewed property titles to ensure there are no defects or encumbrances such as liens or encroachments that could affect the mortgage process. Verified the accuracy and authenticity of property-related documents (deeds, mortgages, and easement agreements) and ensured compliance with local, state, and federal regulations.
Ambassador & Recruiter at Claflin University
August 1, 2015 - December 1, 2020Represented Claflin University at national events, promoting educational opportunities and recruiting students. Engaged with prospective students and their families, providing guidance and fostering connections to enhance enrollment efforts.
Education
Bachelor of Arts in African & African American Studies at Claflin University
August 1, 2015 - December 1, 2020High School Diploma at Royal Oak High School
January 11, 2030 - January 1, 2015Qualifications
CPR Certified
January 11, 2030 - January 26, 2026First Aid Certified
January 11, 2030 - January 26, 2026Industry Experience
Education, Professional Services, Media & Entertainment, Travel & Hospitality, Other
Skills
Experience Level
Intermediate
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