I am a team-oriented individual with strong communication skills and a focus on customer satisfaction. I am adept at quickly adapting to new situations and providing solution-oriented responses to customer needs. With experience in social media management, customer support, and event coordination, I aim to add value to brands. I have contributed to creating visual content, managing social media accounts, and helping organize training sessions and events.…

tegelveren

I am a team-oriented individual with strong communication skills and a focus on customer satisfaction. I am adept at quickly adapting to new situations and providing solution-oriented responses to customer needs. With experience in social media management, customer support, and event coordination, I aim to add value to brands. I have contributed to creating visual content, managing social media accounts, and helping organize training sessions and events.…

Available to hire

I am a team-oriented individual with strong communication skills and a focus on customer satisfaction. I am adept at quickly adapting to new situations and providing solution-oriented responses to customer needs.

With experience in social media management, customer support, and event coordination, I aim to add value to brands. I have contributed to creating visual content, managing social media accounts, and helping organize training sessions and events.

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Language

Turkish
Fluent
English
Advanced
Russian
Beginner

Work Experience

Graphic Design and Social Media Assistant at Esma Saglıklı Yaşam Merkezi
December 1, 2020 - September 1, 2024
Created visual content for social media accounts and managed advertisement adjustments. Handled customer messages received through social media and managed appointment scheduling and follow-ups. Contributed to the organization of in-house training sessions and seminars, ensuring smooth execution of events. Prioritized guest satisfaction by providing prompt, solution-oriented responses to their needs and organizing events to enhance their stay experience. Attended weekly management meetings to discuss guest relations strategies and address operational challenges. Resolved customer complaints professionally and provided quick solutions to maintain positive guest relations.

Education

Computer Program at Istanbul University
January 1, 2020 - January 27, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Travel & Hospitality, Professional Services