Available to hire
Hi, I’m Diego Medrano Campos, a Product and Transformation Project Manager with 7+ years of experience leading strategic initiatives in the security systems sector. I currently manage cross-functional teams for 15+ products across 10 countries, delivering 300+ features and driving €1.7M+ in annual revenue. I thrive at turning business goals into actionable roadmaps and effective technology solutions, while maintaining a focus on value delivery and stakeholder alignment.
I specialize in AI-enabled transformations, data-driven decision making, and agile program leadership. My work includes guiding large-scale AI initiatives, integrating voice assistants and ML-driven incident analysis into mobile and field applications, and expanding client capabilities across geographies. I’m committed to continuous improvement, collaboration with BI and design teams, and delivering measurable outcomes for customers and organizations alike.
Skills
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Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
Spanish; Castilian
Fluent
English
Fluent
Italian
Fluent
Work Experience
Product and Transformation Project Manager at NTT DATA, INC.
June 1, 2023 - PresentLed a fully remote, cross-functional team of five developers and three IT analysts; coordinated 25 professionals across client fixed-price projects with €1.7M+ annual revenue. Managed and executed 15+ client product roadmaps across 10 countries with a €680K+ annual budget, prioritizing 200+ business requests for C-Level stakeholders. Drove AI initiatives including a two-year LLМ-driven incident report generator, 93.1% accuracy for recurrence analysis, and an AI voice assistant integration with 98.8% success rate, while improving security operations and compliance. Defined and tracked OKRs/KPIs to ensure value delivery above 80% and reduced bugs below 10% per sprint. Supported expansion into Mexico and launched applications across 10 countries for 5M+ users.
Product Owner and IT Analyst at NTT DATA, INC.
June 1, 2022 - June 1, 2023One of two Product Owners reporting to the Global Product Owner; led a remote team of six developers and two IT analysts. Managed 120+ business requests, defined functional/technical requirements, and guided development. Managed a €450K+ annual budget; led architectural migration reducing load times from 2.5s to 0.35s in 12 months and increased active users by 53% in nine months through continuous delivery.
IT Analyst at NTT DATA, INC.
June 1, 2021 - June 1, 2022Collaborated with stakeholders to analyze 50+ development features and gather requirements; performed 30+ REST/SOAP implementations to enhance system functionality; monitored production deployments to maintain service availability. Mentored two new team members and prepared onboarding documentation covering functional/technical aspects.
IT Consultant at NTT DATA, INC.
June 1, 2019 - June 1, 2021Delivered full-stack solutions using Oracle SOA Suite, Java and SQL; improved client operational efficiency by 40%. Analyzed and resolved around 60% of production bugs over two years; designed and executed test cases for ~75% of new functionality to ensure quality prior to production.
Student Internship at NTT DATA, INC.
February 1, 2018 - June 1, 2019Collaborated in a six-person dev team to deliver 7+ features for alarm systems across 14 months; contributed to a two-month blockchain project featuring file encryption.
Education
Master's Degree at Carlos III University of Madrid
September 1, 2019 - June 1, 2021Bachelor's Degree at Carlos III University of Madrid
September 1, 2014 - June 1, 2019Master's Degree at Carlos III University of Madrid
September 1, 2019 - June 1, 2021Bachelor's Degree at Carlos III University of Madrid
September 1, 2014 - June 1, 2019Qualifications
SCRUM ALLIANCE CSPO
January 1, 2025 - January 27, 2026PROJECT MANAGEMENT INSTITUTE PMI 2025 Practical Application of Gen AI for Project Managers
January 1, 2025 - January 27, 2026Generative AI Overview for Project Managers
January 1, 2025 - January 27, 2026Microsoft Certified: Azure AI Fundamentals (AI-900)
January 1, 2025 - January 27, 2026SCRUM.ORG PSD-I
January 1, 2025 - January 27, 2026SCRUM.ORG PSM-I
January 1, 2025 - January 27, 2026MAINJOBS AI Course
January 1, 2025 - January 27, 2026GenAI Academy Yellow Belt Level 2 for Consultants
January 1, 2025 - January 27, 2026GenAI Academy Yellow Belt Level 1 for Consultants
January 1, 2025 - January 27, 2026GenAI Academy White Belt
January 1, 2025 - January 27, 2026INTALENTIA Java Course
January 1, 2018 - January 1, 2019INTALENTIA Big Data Course
January 1, 2018 - January 1, 2019Certified Scrum Product Owner (CSPO)
January 1, 2025 - January 27, 2026Practical Application of Gen AI for Project Managers
January 1, 2025 - January 27, 2026Microsoft Certified: Azure AI Fundamentals (AI-900)
January 1, 2025 - January 27, 2026Professional Scrum Developer I (PSD-I)
January 1, 2025 - January 27, 2026Professional Scrum Master I (PSM-I)
January 1, 2025 - January 27, 2026GenAI Academy: Yellow Belt Level 2 for Consultants
January 1, 2025 - January 27, 2026GenAI Academy: Yellow Belt Level 1
January 1, 2025 - January 27, 2026GenAI Academy: White Belt
January 1, 2025 - January 27, 2026Java 7 Course
January 1, 2018 - January 1, 2019Big Data Course
January 1, 2018 - January 1, 2019Java Course
January 1, 2018 - January 1, 2019Practical GenAI Course (PMI)
January 1, 2025 - January 27, 2026Industry Experience
Software & Internet, Professional Services, Telecommunications, Media & Entertainment, Manufacturing
Skills
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Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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