I am a UX/UI Designer with a track record delivering high-impact digital products for the Australian Government, including the Australian Taxation Office and the Department of Health, Disability and Ageing. I specialise in bridging the gap between complex policy requirements and user-friendly digital interfaces, including websites, dashboards and web applications. With a Baseline Security Clearance, I have end-to-end experience managing the design lifecycle from user research to high-fidelity wireframes and documentation, while ensuring WCAG accessibility. I thrive in multidisciplinary Agile teams delivering high-traffic public services.

Allen Albert

I am a UX/UI Designer with a track record delivering high-impact digital products for the Australian Government, including the Australian Taxation Office and the Department of Health, Disability and Ageing. I specialise in bridging the gap between complex policy requirements and user-friendly digital interfaces, including websites, dashboards and web applications. With a Baseline Security Clearance, I have end-to-end experience managing the design lifecycle from user research to high-fidelity wireframes and documentation, while ensuring WCAG accessibility. I thrive in multidisciplinary Agile teams delivering high-traffic public services.

Available to hire

I am a UX/UI Designer with a track record delivering high-impact digital products for the Australian Government, including the Australian Taxation Office and the Department of Health, Disability and Ageing. I specialise in bridging the gap between complex policy requirements and user-friendly digital interfaces, including websites, dashboards and web applications.

With a Baseline Security Clearance, I have end-to-end experience managing the design lifecycle from user research to high-fidelity wireframes and documentation, while ensuring WCAG accessibility. I thrive in multidisciplinary Agile teams delivering high-traffic public services.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

HCD Practitioner – UX/UI Design at Department of Health, Disability and Ageing
March 1, 2024 - Present
As a Human-Centred Design practitioner specialising in UX/UI, I contributed to service and UX design initiatives for high-profile health and government programs. I developed service blueprints, process flows, journey maps, and prototypes that supported policy and delivery decisions. I conducted user research (including vulnerable cohorts), facilitated stakeholder workshops, and partnered with business analysts to define user stories and requirements. I presented insights, identified gaps, and recommended risk mitigations to support major releases.
UX/UI Designer at Accenture | Avanade
March 1, 2020 - September 1, 2023
I designed and validated high-fidelity UX for complex, high-traffic digital products across government, health, and mining. I conducted user research and translated insights into wireframes, prototypes, and design systems in Figma, Sketch, and Adobe XD, including tax and reporting tools used by millions of Australians. I also facilitated stakeholder workshops, supported delivery teams with BA activities, and produced brand-aligned intranet and digital content using Adobe tools.
UX/UI Designer at Accenture
March 1, 2020 - September 1, 2023
Designed and validated high-fidelity UX for complex, high-traffic digital products across government, health, and mining. Conducted user research and translated insights into wireframes, prototypes, and design systems in Figma, Sketch, and Adobe XD, including ATO tax and financial reporting tools used by millions of Australians. Facilitated stakeholder workshops, supported delivery teams with BA activities, and produced brand-aligned intranet and digital content using Adobe tools. Built and maintained design systems and libraries; administered tickets in Jira to enable timely sprint deliveries.

Education

Bachelor of Multimedia Design at University of Queensland
January 1, 2016 - January 1, 2019
Graduate Certificate in Cyber Security and Resilience at Queensland University of Technology
January 1, 2024 - January 1, 2025
Bachelor of Multimedia Design at University of Queensland
January 1, 2016 - January 1, 2019
Graduate Certificate in Cyber Security and Resilience at Queensland University of Technology
January 1, 2024 - January 1, 2025
Bachelor of Multimedia Design at University of Queensland
January 1, 2016 - January 1, 2019
Graduate Certificate in Cyber Security and Resilience at Queensland University of Technology
January 1, 2024 - January 1, 2025
Bachelor of Multimedia Design at University of Queensland
January 1, 2016 - January 1, 2019
Graduate Certificate in Cyber Security and Resilience at Queensland University of Technology
January 1, 2024 - January 1, 2025

Qualifications

LUMA Practitioner Certification
January 1, 2023 - January 28, 2026
Microsoft Certification – Power Platforms Fundamentals
January 1, 2021 - January 28, 2026
LUMA Practitioner Certification
January 1, 2023 - January 28, 2026
Microsoft Certification – Power Platforms Fundamentals
January 1, 2021 - January 28, 2026
LUMA Practitioner Certification
January 1, 2023 - January 28, 2026
Microsoft Certification – Power Platforms Fundamentals
January 1, 2021 - January 28, 2026
LUMA Practitioner Certification
January 1, 2023 - May 6, 2026
Microsoft Certification – Power Platforms Fundamentals
January 1, 2021 - May 6, 2026

Industry Experience

Healthcare, Government, Agriculture & Mining, Financial Services, Professional Services, Education