Allen Albert

As a Human-Centred Design practitioner specialising in UX/UI, I contributed to service and UX design initiatives for high-profile health and government programs. I developed service blueprints, process flows, journey maps, and prototypes that supported policy and delivery decisions. I conducted user research (including vulnerable cohorts), facilitated stakeholder workshops, and partnered with business analysts to define user stories and requirements. I presented insights, identified gaps, and recommended risk mitigations to support major releases.

Designed and validated high-fidelity UX for complex, high-traffic digital products across government, health, and mining. Conducted user research and translated insights into wireframes, prototypes, and design systems in Figma, Sketch, and Adobe XD, including ATO tax and financial reporting tools used by millions of Australians. Facilitated stakeholder workshops, supported delivery teams with BA activities, and produced brand-aligned intranet and digital content using Adobe tools. Built and maintained design systems and libraries; administered tickets in Jira to enable timely sprint deliveries.

I designed and validated high-fidelity UX for complex, high-traffic digital products across government, health, and mining. I conducted user research and translated insights into wireframes, prototypes, and design systems in Figma, Sketch, and Adobe XD, including tax and reporting tools used by millions of Australians. I also facilitated stakeholder workshops, supported delivery teams with BA activities, and produced brand-aligned intranet and digital content using Adobe tools.