Hi, I’m Tatiana Serban, a transformative Learning & Development strategist with 15+ years of hands-on experience orchestrating corporate LMS transformations, shaping strategic learning programs, and driving measurable impact across global teams. I specialize in pioneering scalable learning solutions, leveraging data and innovative technologies to elevate organizational education, and I advocate for a holistic approach that blends psycho-education, coaching, and training to drive excellence. I’ve led cross-functional initiatives, built strong stakeholder partnerships, and consistently enhances training quality and engagement across diverse roles and markets. I’ve championed initiatives that increased training engagement by 70% and leadership development by 40%, using data-driven insights and continuous feedback loops to fuel improvement.

Tatiana Serban

Hi, I’m Tatiana Serban, a transformative Learning & Development strategist with 15+ years of hands-on experience orchestrating corporate LMS transformations, shaping strategic learning programs, and driving measurable impact across global teams. I specialize in pioneering scalable learning solutions, leveraging data and innovative technologies to elevate organizational education, and I advocate for a holistic approach that blends psycho-education, coaching, and training to drive excellence. I’ve led cross-functional initiatives, built strong stakeholder partnerships, and consistently enhances training quality and engagement across diverse roles and markets. I’ve championed initiatives that increased training engagement by 70% and leadership development by 40%, using data-driven insights and continuous feedback loops to fuel improvement.

Available to hire

Hi, I’m Tatiana Serban, a transformative Learning & Development strategist with 15+ years of hands-on experience orchestrating corporate LMS transformations, shaping strategic learning programs, and driving measurable impact across global teams. I specialize in pioneering scalable learning solutions, leveraging data and innovative technologies to elevate organizational education, and I advocate for a holistic approach that blends psycho-education, coaching, and training to drive excellence. I’ve led cross-functional initiatives, built strong stakeholder partnerships, and consistently enhances training quality and engagement across diverse roles and markets. I’ve championed initiatives that increased training engagement by 70% and leadership development by 40%, using data-driven insights and continuous feedback loops to fuel improvement.

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Language

English
Fluent
French
Advanced
Romanian, Moldavian, Moldovan
Fluent

Work Experience

Global LMS Lead at Ascom / Ascom Academy
February 1, 2021 - Present
Led the global implementation of Learning Management Systems (LMS), driving quality assurance, consulting, and managing internal/external stakeholder relationships. Spearheaded data analytics and reporting to improve decision-making and coordinated global learning initiatives, ensuring quality and effectiveness across diverse teams. Enhanced training effectiveness through continuous feedback loops and strategic planning.
CTO Executive Assistant
February 1, 2019 - September 1, 2021
Managed the agenda and calendar of the Chief Technology Officer, organized meetings and events, and coordinated internal/external communications. Coordinated logistics and contract negotiations with local suppliers, ensuring smooth operational workflows and serving as a liaison for third-party communications.
Branch / Manager Assistant at Titan Machinery
September 1, 2014 - February 1, 2019
Provided administrative and financial support to the branch manager; performed bookkeeping, invoicing, and document workflow. Coordinated team activities, service appointments, and led event planning for demos and trainings.
Office Manager at CWS-boco
January 1, 2010 - August 1, 2014
Managed office operations including bookkeeping, timesheets, and inventory management. Promoted company procedures and maintained client databases; improved service response times and overall operational efficiency.
Language Trainer at Titan Machinery
May 1, 2013 - June 1, 2014
Delivered corporate English training sessions for employees, improving communication and language proficiency. Tailored training programs to meet organizational needs, contributing to improved team performance.

Education

Master's Degree in Psychological Counseling and Interventions in Human Development at Babes-Bolyai University, Cluj-Napoca
January 1, 2023 - January 1, 2025
Master's Degree in Business Development Management at Babes-Bolyai University, Cluj-Napoca
January 1, 2009 - January 1, 2011
Bachelor's Degree in Business Administration and Management at Babes-Bolyai University, Cluj-Napoca
January 1, 2006 - January 1, 2009

Qualifications

Agile Certified Practitioner (PMI-ACP)
January 11, 2030 - January 28, 2026
IA CBC Certification (Cognitive Behavioral Coaching)
January 11, 2030 - January 28, 2026
Zumba Fitness Instructor Certification
January 11, 2030 - January 28, 2026
Cambridge Business English Certificate Higher
January 11, 2030 - January 28, 2026
National School for Female Managers – Essential Business Communication Skills
January 11, 2030 - January 28, 2026
Public Speaking Skills Certificate (LinkedIn Learning)
January 1, 2024 - January 28, 2026
Professional Certificate, Human Skills for Managers (LinkedIn Learning)
January 1, 2025 - January 28, 2026

Industry Experience

Education, Software & Internet, Professional Services, Other