Hi, I am Marisa Arcezenchro, a senior quality assurance professional with over 20 years of experience in Quality Assurance, Continuous Improvement, Customer Experience, and Team Leadership in multinational environments. I excel at leading large cross-functional teams, analyzing performance metrics, and driving operational excellence to deliver outstanding service quality while aligning with business objectives.\n\nI have built and led quality departments from scratch, implemented CRM processes, and steered improvements across service delivery, efficiency, and customer satisfaction. My approach blends strong analytical thinking with clear communication and collaborative governance, enabling high-impact results across QA, process improvement, and customer experience initiatives.…Hi, I am Marisa Arcezenchro, a senior quality assurance professional with over 20 years of experience in Quality Assurance, Continuous Improvement, Customer Experience, and Team Leadership in multinational environments. I excel at leading large cross-functional teams, analyzing performance metrics, and driving operational excellence to deliver outstanding service quality while aligning with business objectives.\n\nI have built and led quality departments from scratch, implemented CRM processes, and steered improvements across service delivery, efficiency, and customer satisfaction. My approach blends strong analytical thinking with clear communication and collaborative governance, enabling high-impact results across QA, process improvement, and customer experience initiatives.WWWW…