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Hi, I’m Ion Morozov, a dynamic and highly skilled AV/VC Engineer/Technician with 13+ years of experience delivering advanced audio-visual, unified communications, and IT support across enterprise environments. I’ve supported over 400 video conference rooms in 48 countries, and I’ve designed, installed, configured, and maintained AV/VC systems for global clients. I’m known for technical leadership, on-site project management, and end-to-end lifecycle support, including incident response, commissioning, and UCC/AV infrastructure optimization. I excel at integrating multi-vendor technologies (Logitech Rally, Cisco TelePresence, Poly, Crestron, Extron, Microsoft Teams Rooms) and delivering VIP-level executive support to ensure seamless events and productive collaboration, even in high-pressure environments.…Hi, I’m Ion Morozov, a dynamic and highly skilled AV/VC Engineer/Technician with 13+ years of experience delivering advanced audio-visual, unified communications, and IT support across enterprise environments. I’ve supported over 400 video conference rooms in 48 countries, and I’ve designed, installed, configured, and maintained AV/VC systems for global clients. I’m known for technical leadership, on-site project management, and end-to-end lifecycle support, including incident response, commissioning, and UCC/AV infrastructure optimization. I excel at integrating multi-vendor technologies (Logitech Rally, Cisco TelePresence, Poly, Crestron, Extron, Microsoft Teams Rooms) and delivering VIP-level executive support to ensure seamless events and productive collaboration, even in high-pressure environments.

Ion Morozov

Sound Engineer, Audio Engineer, Video Editor, +2

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Hi, I’m Ion Morozov, a dynamic and highly skilled AV/VC Engineer/Technician with 13+ years of experience delivering advanced audio-visual, unified communications, and IT support across enterprise environments. I’ve supported over 400 video conference rooms in 48 countries, and I’ve designed, installed, configured, and maintained AV/VC systems for global clients. I’m known for technical leadership, on-site project management, and end-to-end lifecycle support, including incident response, commissioning, and UCC/AV infrastructure optimization. I excel at integrating multi-vendor technologies (Logitech Rally, Cisco TelePresence, Poly, Crestron, Extron, Microsoft Teams Rooms) and delivering VIP-level executive support to ensure seamless events and productive collaboration, even in high-pressure environments.…Hi, I’m Ion Morozov, a dynamic and highly skilled AV/VC Engineer/Technician with 13+ years of experience delivering advanced audio-visual, unified communications, and IT support across enterprise environments. I’ve supported over 400 video conference rooms in 48 countries, and I’ve designed, installed, configured, and maintained AV/VC systems for global clients. I’m known for technical leadership, on-site project management, and end-to-end lifecycle support, including incident response, commissioning, and UCC/AV infrastructure optimization. I excel at integrating multi-vendor technologies (Logitech Rally, Cisco TelePresence, Poly, Crestron, Extron, Microsoft Teams Rooms) and delivering VIP-level executive support to ensure seamless events and productive collaboration, even in high-pressure environments.

Available to hire

Hi, I’m Ion Morozov, a dynamic and highly skilled AV/VC Engineer/Technician with 13+ years of experience delivering advanced audio-visual, unified communications, and IT support across enterprise environments. I’ve supported over 400 video conference rooms in 48 countries, and I’ve designed, installed, configured, and maintained AV/VC systems for global clients.
I’m known for technical leadership, on-site project management, and end-to-end lifecycle support, including incident response, commissioning, and UCC/AV infrastructure optimization. I excel at integrating multi-vendor technologies (Logitech Rally, Cisco TelePresence, Poly, Crestron, Extron, Microsoft Teams Rooms) and delivering VIP-level executive support to ensure seamless events and productive collaboration, even in high-pressure environments.

Skills

Video Advert

Web Design

Experience Level

Video Advert

Intermediate

Web Design

Intermediate

Language

Romanian, Moldavian, Moldovan

Fluent

Russian

Fluent

English

Advanced

Work Experience

AV/VC Engineer at Aptiv

June 1, 2024 - November 30, 2025

Incident & Problem Management; Unified Communications (UCC) operations with Microsoft Teams; Release & Change Management; Service Level Management and Reporting; Service Governance; Knowledge Management; on-site and remote AV/VC support for 48 countries and 400+ rooms; project management for AV/VC upgrades; installation, setup, and maintenance of equipment (Cisco, Poly, Logitech, Yealink); commissioning and decommissioning of AV/VC gear; cross-vendor coordination and stakeholder liaison; detailed service performance reporting; incident escalation and root-cause analysis; preventative maintenance; VIP/ executive-facing support.

IT Proximity Operator L3 at VASS, European Commission- Food & Safety Dept.

May 1, 2023 - May 31, 2024

Comprehensive video conference support across platforms (MS Teams, Cisco Webex, StarLeaf, Skype for Business, Zoom, Go Meet, Interaction); VIP executive support; one-on-one user training; events support; installation, configuration, and support of AV equipment and mobile devices; end-user support across multiple locations within SLA guidelines.

UX ICT Engineer L3 at Office of Public Works

April 1, 2022 - May 31, 2023

AV/VC and IT support for meeting rooms and video conferencing; platforms include Star Leaf, 8x8, Microsoft Teams, Zoom, Go Meet, Skype for Business, Blue Jeans; room booking training/documentation; firmware upgrades; BYOD support; management of AV/VC gear such as projectors, microphones, cameras, Crestron/Cisco devices; event and user support; room technology integrations.

Videoconference & conference Support Agent at Inavise Tech (for European Commission - Food & Safety dept.)

April 1, 2021 - April 30, 2022

Set up, test, maintain, operate, and tear down all AV and videoconference equipment; on-site and remote support for Teams, Skype for Business, Zoom, Cisco Webex; call setup, end-user training, escalation handling; equipment troubleshooting and repairs (Cisco Telepresence MX300 G2, SX80, Crestron, Extron, Tandberg, Logitech, Polycom); SIP/VoIP integration; network and room system testing; routine testing and documentation.

ICT Deskside-Helpdesk at Dept. Housing, Panning and Local Government

January 1, 2020 - April 30, 2021

Desk-side and phone technical support; Windows 7/8/10, Linux, Mac OS; Active Directory; Citrix, VM-Ware, Bomgar, MobileIron, TeamViewer; device deployment and troubleshooting; service desk ticketing; hardware inventory; on-site and remote support for conferences and AV/VC equipment.

Helpdesk (level 2) technical support at I.S CRIS Registru, Chisinau, Rep. Moldova

January 1, 2015 - January 31, 2016

Technical support for PCs, laptops, video conferencing & IP telephony; Windows/Linux troubleshooting; imaging and encryption; desktop & remote administration; network troubleshooting; training users on software and hardware; VOIP/calling and conference setup; incident management and knowledge sharing.

Telecommunications Engineer

January 1, 2012 - December 31, 2014

Installing ADSL, IPTV, FTTH/FTTB, P2P; VoIP/SIP; optical fiber work; cabling and hardware installation; network infrastructure maintenance and troubleshooting; installation and testing of routers, switches, fiber components; LAN/WAN diagnostics.

Network Engineer at S.A Moldtelecom

January 1, 2014 - December 31, 2015

Power verification and hardware testing; routing/switching for DSL/FTTx/IPTV/VoIP; fiber/copper cabling; rack management; server hardware installation and maintenance; core network monitoring and issue resolution; firmware upgrades.

Event Organizer / Senior Sound Engineer / DJ / Music Producer at Electro Sun Festival

January 1, 2016 - December 31, 2018

Event planning and supervision; setting up, installing, and maintaining audio and video equipment; live sound engineering; recording and editing; music production and video mapping; on-site event coordination and logistics.