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I'm Kayla Harmon, a dedicated and results-driven professional with a passion for supporting families and communities through education, advocacy, and collaborative service delivery. I thrive in roles that involve partnering with community members, agencies, and care teams to promote positive outcomes and sustainable support systems. I'm seeking a supervisory role where I can lead teams, develop programs, and strengthen community outcomes by applying my experience in case management, curriculum development, and partnership-building.…I'm Kayla Harmon, a dedicated and results-driven professional with a passion for supporting families and communities through education, advocacy, and collaborative service delivery. I thrive in roles that involve partnering with community members, agencies, and care teams to promote positive outcomes and sustainable support systems. I'm seeking a supervisory role where I can lead teams, develop programs, and strengthen community outcomes by applying my experience in case management, curriculum development, and partnership-building.

Kayla Harmon

Project Manager, Community Manager, Content Creator, +2

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I'm Kayla Harmon, a dedicated and results-driven professional with a passion for supporting families and communities through education, advocacy, and collaborative service delivery. I thrive in roles that involve partnering with community members, agencies, and care teams to promote positive outcomes and sustainable support systems. I'm seeking a supervisory role where I can lead teams, develop programs, and strengthen community outcomes by applying my experience in case management, curriculum development, and partnership-building.…I'm Kayla Harmon, a dedicated and results-driven professional with a passion for supporting families and communities through education, advocacy, and collaborative service delivery. I thrive in roles that involve partnering with community members, agencies, and care teams to promote positive outcomes and sustainable support systems. I'm seeking a supervisory role where I can lead teams, develop programs, and strengthen community outcomes by applying my experience in case management, curriculum development, and partnership-building.

Available to hire

I’m Kayla Harmon, a dedicated and results-driven professional with a passion for supporting families and communities through education, advocacy, and collaborative service delivery. I thrive in roles that involve partnering with community members, agencies, and care teams to promote positive outcomes and sustainable support systems.

I’m seeking a supervisory role where I can lead teams, develop programs, and strengthen community outcomes by applying my experience in case management, curriculum development, and partnership-building.

Skills

Leadership

Copywriting

Experience Level

Leadership

Expert

Copywriting

Intermediate

Language

English

Fluent

Work Experience

Child Family Advocate at KYSEAT

October 1, 2023 - Present

Collaborated with community members to educate the public on substance abuse prevention and traffic safety; promoted the organization’s community service programs; maintained daily records of children's activities and behaviors; developed developmentally appropriate curriculum; directed protective placement, case management, parent education, and family reunification activities; advised families on community resources and referrals, and liaised with public social and welfare agencies.

Family Peer Support Specialist at Kentucky Partnership for Families & Children

August 1, 2021 - Present

Maintained data confidentiality; built trusting relationships; assisted families in accessing resources; developed wellness plans; empowered clients to handle challenging situations; collaborated with care teams; entered client data into a centralized database; coordinated with probation officers, school representatives, and community partners; facilitated support groups and trainings; engaged in supervision and professional development.

Community Support Worker at Angel Arms Counseling and Outreach

October 1, 2019 - June 1, 2021

Conducted biopsychosocial assessments and referred clients to financial, medical, and community services; collaboratively developed and revised individualized treatment plans; promoted relationships with service providers and collateral contacts; monitored client moods and progress; educated clients on mental health, substance abuse, social skills, and local resources; documented progress notes and safety concerns.

Call Center Representative (Remote) at Support.com

January 1, 2018 - April 1, 2019

Answered telephone inquiries promptly and professionally; provided information and customer-focused service; directed calls to appropriate departments and followed scripts; demonstrated sound judgment handling upset customers and escalated when necessary; maintained thorough documentation of each call.