Anastasia Khomenko
Hi, I’m Anastasia Khomenko, a TEFL-certified English teacher from Kyiv, Ukraine.
About
Hi, I’m Anastasia Khomenko, a TEFL-certified English teacher from Kyiv, Ukraine. I hold a 120-hour TEFL certificate with TEYL (2019) and a Bachelor’s degree in International Relations from Kyiv University of Culture_Phone details not available. Sign in: https://www.twine.net/signup_). I enjoy helping both adults and children reach their language goals with a personal, student-centered approach.
Beyond teaching, I’ve worked in sales, administration, and customer support, and I love connecting with people, organizing information, and making learning engaging. I’m fluent in Ukrainian, Russian, and English, with additional Turkish and German. I’m also passionate about music, having studied piano and voice and releasing 20 original songs while working on my album.
- 5 years' experience
- Joined January 2026
Skills· 17
Languages
- UkrainianFluent
- RussianFluent
- EnglishFluent
- TurkishIntermediate
- GermanIntermediate
Industry experience
- Education
- Telecommunications
- Professional Services
Work experience· 7 roles
Managing customer service issues in a timely manner. Interacting with customers daily by handling their requests through chats, emails and calls in Freshdesk . Creating effective customer service procedures, policies, and standards.
Responding to customer service issues in a timely manner. Interacting with customers daily by answering their questions through ticketing and directing them to the appropriate service for their needs. Creating effective customer service procedures, policies, and standards. I worked on Zendesk platform and the main channels of communications were emails, chats and calls.
Managing tabular reports , forming groups of students, consulting people and giving people information on studying at our school.
Education
Certifications and awards
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