I am a Marketing and Client Service professional with over two decades of experience helping profit-driven organizations market their products and services both domestically and internationally. From brand and product management to digital creative work, I have excelled across a wide variety of industries. I focus on the client’s needs and future trends. I thrive on collaborating with cross-functional teams to position brands, drive category support on digital platforms, plan campaigns for store openings, and deliver memorable customer experiences. I bring hands-on experience in marketing strategy, brand positioning, and experiential execution for retailers and service providers alike.

I am a Marketing and Client Service professional with over two decades of experience helping profit-driven organizations market their products and services both domestically and internationally. From brand and product management to digital creative work, I have excelled across a wide variety of industries. I focus on the client’s needs and future trends. I thrive on collaborating with cross-functional teams to position brands, drive category support on digital platforms, plan campaigns for store openings, and deliver memorable customer experiences. I bring hands-on experience in marketing strategy, brand positioning, and experiential execution for retailers and service providers alike.

Available to hire

I am a Marketing and Client Service professional with over two decades of experience helping profit-driven organizations market their products and services both domestically and internationally. From brand and product management to digital creative work, I have excelled across a wide variety of industries. I focus on the client’s needs and future trends.

I thrive on collaborating with cross-functional teams to position brands, drive category support on digital platforms, plan campaigns for store openings, and deliver memorable customer experiences. I bring hands-on experience in marketing strategy, brand positioning, and experiential execution for retailers and service providers alike.

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Skills

Experience Level

Intermediate

Language

Work Experience

Administrative Office Assistant at Weiler’s Cleaning & Restoration
January 1, 2023 - Present
Schedule and provide details for Weiler’s wide range of services in a fast-growing municipality; Manage inventory; Communicate with customers via phone and email regarding inquiries on services; Process daily invoices and credit card payments; Balance weekly transactions for accountant; Act in Manager capacity during absences of Manager.
Customer Experience Associate at TD
January 1, 2021 - January 1, 2023
Post all financial transactions accurately for customers; Engage with each customer personally to help serve and advise on various banking solutions; Provide insight to promotions or other financial opportunities available; Problem solve customer concerns or issues; Balance/reconcile all cash transactions daily for wicket and branch.
Member Services Representative (Contract) at Meridian Credit Union
January 1, 2020 - January 1, 2021
Greet customers upon arrival; Post all transactions accurately for customers; Provide insight to promotions or other financial opportunities available; Problem solve customer concerns or issues; Balance/reconcile all cash transactions daily.
Sales and Marketing at McIntosh Consulting
January 1, 2015 - January 1, 2021
Supplied a wide range of clients with marketing and sales support; Recommended digital advertising channels that were cost-effective and productive; Created a WordPress website.
Brand Partner at Neora / Nerium International
January 1, 2015 - January 1, 2018
Recruited new customers and prospective new team members for the Neora product line; Trained new team members on the Neora system; Encouraged new and prospective customers to try the products.
Marketing Manager at Lowe’s Canada
January 1, 2006 - January 1, 2014
Led marketing for a $300 million-dollar industry segment: seasonal, building products, home décor, and commercial & installed sales; Created and executed annual marketing plan budget of $600,000 encompassing 15,000 SKUs.

Education

Master Digital Marketing Course at Udemy
January 1, 2020 - January 30, 2026
Search Engine Optimization (SEO) for Beginners at Udemy Online
January 1, 2019 - January 30, 2026

Qualifications

Hootsuite Certified - Social Media Platform
January 1, 2014 - January 30, 2014
President’s Award at Lowe’s
January 1, 2012 - January 30, 2026

Industry Experience

Retail, Financial Services, Professional Services, Media & Entertainment, Software & Internet, Education, Wholesale & Distribution

Skills

Experience Level

Intermediate