Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hi, I’m Grace Mwendwa Nairobi. I’m a dynamic administrative and customer support professional with over four years of experience spanning packaging, manufacturing, and virtual services. I excel in cross-functional operations, HR, finance, and data services, delivering practical, tech-driven solutions and reliable virtual assistance. I thrive in fast-paced environments, coordinating between teams to boost efficiency and client satisfaction. I’m passionate about driving process improvements, organizing information, and supporting organizational growth through hands-on execution, strong communication, and a proactive mindset. I’m eager to bring my detail-oriented approach and collaborative spirit to new opportunities that value operational excellence and thoughtful service delivery.…Hi, I’m Grace Mwendwa Nairobi. I’m a dynamic administrative and customer support professional with over four years of experience spanning packaging, manufacturing, and virtual services. I excel in cross-functional operations, HR, finance, and data services, delivering practical, tech-driven solutions and reliable virtual assistance. I thrive in fast-paced environments, coordinating between teams to boost efficiency and client satisfaction. I’m passionate about driving process improvements, organizing information, and supporting organizational growth through hands-on execution, strong communication, and a proactive mindset. I’m eager to bring my detail-oriented approach and collaborative spirit to new opportunities that value operational excellence and thoughtful service delivery.

Grace Mwendwa Nairobi

Data Analyst, Project Manager, Content Creator, +2





Hi, I’m Grace Mwendwa Nairobi. I’m a dynamic administrative and customer support professional with over four years of experience spanning packaging, manufacturing, and virtual services. I excel in cross-functional operations, HR, finance, and data services, delivering practical, tech-driven solutions and reliable virtual assistance. I thrive in fast-paced environments, coordinating between teams to boost efficiency and client satisfaction. I’m passionate about driving process improvements, organizing information, and supporting organizational growth through hands-on execution, strong communication, and a proactive mindset. I’m eager to bring my detail-oriented approach and collaborative spirit to new opportunities that value operational excellence and thoughtful service delivery.…Hi, I’m Grace Mwendwa Nairobi. I’m a dynamic administrative and customer support professional with over four years of experience spanning packaging, manufacturing, and virtual services. I excel in cross-functional operations, HR, finance, and data services, delivering practical, tech-driven solutions and reliable virtual assistance. I thrive in fast-paced environments, coordinating between teams to boost efficiency and client satisfaction. I’m passionate about driving process improvements, organizing information, and supporting organizational growth through hands-on execution, strong communication, and a proactive mindset. I’m eager to bring my detail-oriented approach and collaborative spirit to new opportunities that value operational excellence and thoughtful service delivery.

Available to hire

Hi, I’m Grace Mwendwa Nairobi. I’m a dynamic administrative and customer support professional with over four years of experience spanning packaging, manufacturing, and virtual services. I excel in cross-functional operations, HR, finance, and data services, delivering practical, tech-driven solutions and reliable virtual assistance. I thrive in fast-paced environments, coordinating between teams to boost efficiency and client satisfaction.

I’m passionate about driving process improvements, organizing information, and supporting organizational growth through hands-on execution, strong communication, and a proactive mindset. I’m eager to bring my detail-oriented approach and collaborative spirit to new opportunities that value operational excellence and thoughtful service delivery.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Administrative & Operations Officer at Esidai Packaging Ltd

January 1, 2023 - May 1, 2025

Led core administrative, financial, and supply chain functions in a dynamic paper and paper product dealership. Managed full-cycle accounting with Tally ERP, cashbooks for multiple bank accounts, imports coordination, inter-company communication, and compliance with NSSF, NHIF, PAYE, and VAT. Achievements include reduced import clearance delays and improvements in supplier coordination and internal reporting.

Finished Goods Coordinator / Sales Coordinator / Interim HR Officer at Carton Experts Ltd

January 1, 2022 - May 1, 2025

Oversaw finished goods inventory, dispatch logistics, and quality checks; prepared monthly stock and financial reports; served as a central liaison between sales, production, and clients; managed order lifecycles and delivery timelines; fully managed HR operations during staffing gaps, including payroll via WageMaster, attendance, leave, disciplinary actions, and compliance; managed contracts and performance tracking for casual workers.