Available to hire
Digital communications and engagement professional specialising in learning design, workforce capability uplift, and change adoption. I turn complex concepts into clear, engaging messages and translate organisational needs into practical digital learning experiences.
I have led LMS migrations, rebuilt and refreshed e-learning content, and supported scalable compliance training for large workforces. My focus is on learner-centered design, strong stakeholder engagement, and measurable improvements in employee experience and organisational performance.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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Expert
Expert
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Expert
Intermediate
Intermediate
Intermediate
Beginner
Work Experience
e-Learning Designer at Ryman Healthcare
September 1, 2025 - PresentPlayed a key role in implementing and migrating an LMS to Mitti (formerly Safety Culture) and rebuilt/refreshed e-learning content. Created and facilitated a workshop to empower Payroll and Learning & Development teams to share ideas and increase capability. Enabled scalable compliance training to 7,800 team members across New Zealand and Victoria, Australia, increasing completed learning modules by 20% and reducing fringe turnover by 2.1%. Developed Salesforce videos for the Sales team to improve lead recording and boost occupancy across 49 retirement villages, contributing to sales growth of 10%–25% per annum.
Instructional Designer at Alliance Group Ltd
December 1, 2024 - October 31, 2025Partnered with health & safety leaders, production managers, and SMEs to design e-learning modules strengthening safety capability across six processing plants. Developed digital learning for Root Cause Analysis (RCA), Job Safety Analysis (JSA), and other critical safety processes, ensuring practical, accurate content aligned to operational realities. Integrated e-learning with facilitated workshops to create blended learning that improved retention and supported safer decision making in high-risk environments. Contributed to the sales of Alliance to Dawn Meats by creating a new LMS to standardise training, improve workforce efficiency, and support compliance for the NZ$270 million joint venture and recapitalisation.
e-Learning Developer and Designer at Lincoln University
May 1, 2023 - December 31, 2025Conducted QA testing to ensure courses met functionality, accessibility, and usability standards, reducing errors and improving learner satisfaction. Incorporated te reo Māori and tikanga Māori into scenario-based digital experiences and e-learning content. Coached team members in graphic design principles (including colour theory), Adobe Illustrator, and Storyline fundamentals to build internal capability and confidence in digital content creation.
Communications and Engagement Advisor at Alliance Group Ltd
May 1, 2023 - December 31, 2025Designed and developed asynchronous online courses grounded in strong online pedagogy and learner-centered design, improving quality and consistency of digital learning across multiple programmes. Worked directly with subject matter experts and academic lecturers to translate complex content into engaging, best-practice learning experiences.
Communications and Engagement Advisor at Small Town Media Ltd
October 1, 2022 - April 30, 2023Provided expert advice on UX/UI digital content across video, media channels, web, and print. Designed digital experiences aligned with client objectives and internal production standards, contributing to smoother delivery and improved engagement. Collaborated with producers, SMEs, and creative staff to translate complex information into clear, visually compelling content. Analysed audience and engagement data to report outcomes to clients.
Marketer & Graphic Designer at PBI Height Safety
September 1, 2019 - October 1, 2022Managed qualified tenders end-to-end, delivering on time and with high-quality submissions that improved competitiveness in national and international markets. Tailored marketing campaigns for complex height safety engineering requirements, collaborating with stakeholders to ensure technical accuracy.
Communication Delivery Consultant at Westpac Institutional Bank
April 1, 2016 - April 1, 2018Produced and distributed high-value economic commentary through Westpac IQ to media outlets, institutional clients, and subscriber networks. Filmed, edited, and published Chief Economist video segments to increase engagement with market updates and support Westpac’s brand visibility. Managed content uploads via Silverstripe CMS, using basic HTML for accurate and consistent, fast turnaround publishing for time-sensitive insights. Improved accessibility and audience reach by streamlining publishing workflows and maintaining editorial quality standards.
Education
Bachelor of Science at University of Canterbury
January 1, 1990 - January 1, 1993Postgraduate Business Administration at Christchurch Polytechnic
January 1, 1994 - January 1, 1994Certificate of Adult Teaching at Manukau Institute of Technology
January 1, 2002 - January 1, 2002Diploma of Graphic Design at Yoobee School of Design
January 1, 1999 - January 1, 1999Qualifications
Certificate of Adult Teaching
January 1, 2002 - January 1, 2002Industry Experience
Education, Healthcare, Professional Services, Manufacturing, Media & Entertainment
Please see my website for examples of projects.
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