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I am a resourceful and highly organized professional with experience managing teams in operations, logistics, and customer service across UK-based and international organizations. I lead teams, optimize workflows, and drive continuous improvement in fast-paced environments. I'm now seeking to bring strategic thinking, adaptability, and excellent communication skills to a new challenge, helping teams excel and deliver outstanding results for customers and stakeholders.…I am a resourceful and highly organized professional with experience managing teams in operations, logistics, and customer service across UK-based and international organizations. I lead teams, optimize workflows, and drive continuous improvement in fast-paced environments. I'm now seeking to bring strategic thinking, adaptability, and excellent communication skills to a new challenge, helping teams excel and deliver outstanding results for customers and stakeholders.

Ezra Opie

Production Manager, Location Manager, Executive Producer, +5

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I am a resourceful and highly organized professional with experience managing teams in operations, logistics, and customer service across UK-based and international organizations. I lead teams, optimize workflows, and drive continuous improvement in fast-paced environments. I'm now seeking to bring strategic thinking, adaptability, and excellent communication skills to a new challenge, helping teams excel and deliver outstanding results for customers and stakeholders.…I am a resourceful and highly organized professional with experience managing teams in operations, logistics, and customer service across UK-based and international organizations. I lead teams, optimize workflows, and drive continuous improvement in fast-paced environments. I'm now seeking to bring strategic thinking, adaptability, and excellent communication skills to a new challenge, helping teams excel and deliver outstanding results for customers and stakeholders.

Available to hire

I am a resourceful and highly organized professional with experience managing teams in operations, logistics, and customer service across UK-based and international organizations. I lead teams, optimize workflows, and drive continuous improvement in fast-paced environments.

I’m now seeking to bring strategic thinking, adaptability, and excellent communication skills to a new challenge, helping teams excel and deliver outstanding results for customers and stakeholders.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

On-Site Property Manager at Oxwash Ltd

January 1, 2015 - January 1, 2020

Led a team of 25+ warehouse operatives, delivery drivers, and maintenance technicians in a fast-paced, sustainability-focused environment. Managed shift schedules, task delegation, and performance tracking to meet service-level targets and uphold BCorp standards. Ensured health & safety compliance and collaborated cross-functionally to resolve operational issues and implement process improvements. Reported KPIs to senior management and coached staff to consistently meet quality benchmarks.

Production Manager at Unknown Laundry Facility

January 1, 2022 - January 1, 2024

Oversaw daily operations of a high-volume commercial laundry facility, leading 70+ staff including shift managers and supervisors. Experienced in workforce planning, quality control, and operational efficiency, with expertise in HubSpot for customer service management and Xero for invoicing and financial processes.

Senior Operations Manager at Oxwash Ltd

January 1, 2025 - Present

Led cross-functional operations initiatives, coordinating with executive leadership and multi-site teams to drive efficiency, service levels and strategic initiatives. Implemented process improvements and supported high-level decision-making.

Executive Assistant to COO at Virtual Experts

January 1, 2025 - Present

Provided calendar coordination, office supply procurement, communications, and administrative organization to support the Chief Operating Officer. Maintained accurate records and storage systems, directed phone and email inquiries, and ensured a professional and efficient office environment.

Owner at Holland Farm Barns

January 1, 2025 - Present

On-boarded and managed a high-performing remote team; led the social media content strategy and guest communications to drive bookings and online reputation. Oversaw day-to-day operations of Holland Farm Barns holiday lets and managed guest check-ins, housekeeping, and platform communications.

Remote Human Resources Advisor at Virtual Experts Philippines

January 1, 2025 - Present

Supported HR functions for a remote team, including onboarding, employee engagement, and compliance.

Property Manager at Holland Farm Barns

January 1, 2020 - January 1, 2022

Oversaw daily operations of a family-run holiday let business, managing guest check-ins, housekeeping, and platform communications. Delivered a high-end customer experience via Airbnb and Booking.com, handled inquiries, and resolved issues promptly. Managed the property's social media content to attract guests and strengthen online reputation. Maintained exceptional presentation standards and operational efficiency during high seasons.

Production Manager

January 1, 2022 - January 1, 2024

Overseeing 70+ staff, including shift managers and supervisors, within a high-volume commercial laundry facility. Experience in workforce planning, quality control, and operational efficiency, with added expertise in HubSpot for customer service management and Xero for invoicing and financial processes.