Available to hire
I’m Cristina Llordés Morell, holder of a BA (Hons) in Business Management with Foundation Year from Oxford Business College, with hands-on HR and training experience gained through my current role and studies. I thrive in roles that involve people development, workplace culture, and recognition programs. I’m ambitious by nature, a fast learner and an easy-going team player who goes the extra mile to achieve results.
I’m fluent in English and native in Catalan and Spanish, with knowledge of German and French at a basic level, and I enjoy building positive relationships with colleagues and senior managers alike.
Experience Level
Language
Catalan; Valencian
Fluent
Spanish; Castilian
Fluent
English
Fluent
German
Beginner
French
Beginner
Work Experience
Recruiter at Fortress Operations LTD
October 1, 2021 - October 31, 2022Screened job applicants and evaluated their skills and qualifications; entered CVs and contact details into the company database; ensured candidates matched company requirements; produced and posted job adverts; conducted group and one-to-one interviews; used platforms such as People Fluent and NSL Right to Work checks; followed the hiring process through to first-day readiness.
Shift Runner at Fortress Operations LTD
November 1, 2017 - PresentCollaborated with training and recruitment to establish project guidelines and drive profitability; evaluated employee skills, provided hands-on training and mentoring; maintained stock levels and monitored staff and equipment; sought and implemented improvement opportunities to increase efficiency; fostered a positive work environment and communicated clear expectations; shared best practices for sales and customer service; handled customer calls and improved satisfaction.
People Manager and Scheduling Manager at Fortress Operations LTD
February 1, 2018 - December 31, 2020Supported hiring managers throughout recruitment by participating in interviews and job trials; facilitated onboarding, resolved issues and processed paperwork; motivated employees through rewards and flexible scheduling; created succession plans and promotion paths; strategically scheduled team members to maintain optimum staffing levels.
Training Manager at Fortress Operations LTD
January 1, 2018 - December 31, 2020Mentored team members to succeed and advance within the company; delivered training via role playing, simulations, and team exercises; planned weekly activities for the training team; designed training modules for strategic business practices and organizational behaviour; managed course enrolment for 90 employees; analysed skill levels and implemented new techniques; met monthly with managers to identify training needs; recognised outstanding performance to cultivate a positive culture.
Education
BA (Hons) Business Management with Foundation Year at Oxford Business College - Oxford
February 1, 2020 - January 31, 2024Level 3: Admin, PA, and Secretarial Diploma at New Skills Academy - Online
March 1, 2019 - March 1, 2020Qualifications
Industry Experience
Retail, Professional Services, Travel & Hospitality
Experience Level
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