Hi, I’m Joshua Charles, a Senior DevOps Specialist and Platform Engineer with 15+ years of experience. I specialize in DataOps and MLOps, scaling big data processing pipelines and cloud-native AI systems across Azure, AWS, and GCP. I excel at Docker and Kubernetes administration, automating complex data flows with Airflow, and tuning SQL/Python workloads for enterprise reliability. I thrive on building secure, scalable platforms and collaborating across teams to deliver reliable tech solutions.

Joshua Charles

Hi, I’m Joshua Charles, a Senior DevOps Specialist and Platform Engineer with 15+ years of experience. I specialize in DataOps and MLOps, scaling big data processing pipelines and cloud-native AI systems across Azure, AWS, and GCP. I excel at Docker and Kubernetes administration, automating complex data flows with Airflow, and tuning SQL/Python workloads for enterprise reliability. I thrive on building secure, scalable platforms and collaborating across teams to deliver reliable tech solutions.

Available to hire

Hi, I’m Joshua Charles, a Senior DevOps Specialist and Platform Engineer with 15+ years of experience. I specialize in DataOps and MLOps, scaling big data processing pipelines and cloud-native AI systems across Azure, AWS, and GCP.

I excel at Docker and Kubernetes administration, automating complex data flows with Airflow, and tuning SQL/Python workloads for enterprise reliability. I thrive on building secure, scalable platforms and collaborating across teams to deliver reliable tech solutions.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

DevOps Engineer at Grant Thornton
August 1, 2024 - March 1, 2025
Led automation and modernization of Azure cloud infrastructure and CI/CD pipelines using Terraform, Bicep, GitLab, and Azure DevOps to improve scalability, security, and deployment efficiency. Automated Azure and hybrid GCP infrastructure with Terraform, Bicep, and Ansible to reduce deployment errors and release cycles. Built and optimized YAML-based multi-tool pipelines in GitLab CI and Azure DevOps, enforcing tagging and improving pipeline efficiency. Implemented observability with Azure Monitor and Application Insights, Front Door, and GCP Stackdriver to reduce MTTR and improve SLA compliance. Automated provisioning and migration for D365 FinOps, SQL, and BigQuery using PowerShell, Python, and C# to speed data pipelines. Integrated security scanning and policy-as-code to ensure CIS/NIST compliance.
DevOps Engineer at CIBC
July 1, 2022 - May 1, 2024
Led multi-cloud CI/CD automation, cloud migration, and infrastructure security across AWS and Azure using GitLab CI, Jenkins, Terraform, IBM Velocity, and UrbanCode Deploy. Designed and optimized pipelines for Azure, AWS, and GCP deployments, enabling zero-touch provisioning and auditable changes. Implemented observability with Dynatrace, ELK, Prometheus, Grafana, and Stackdriver to improve monitoring and reduce MTTR by 35%. Strengthened security with Azure Policy, IAM/RBAC, CyberArk, and CSPM tools; integrated SAST/DAST and secret scanning into CI/CD workflows. Migrated numerous enterprise applications to the cloud, delivering 30% cost reductions through rightsizing, autoscaling, and governance.
DevOps Consultant at Loblaws
June 1, 2021 - July 1, 2022
Led SRE and DevOps automation across hybrid cloud environments (AWS, GCP) and container platforms (EKS, OpenShift), focusing on IaC, CI/CD efficiency, and observability using Terraform, GitLab, and Python. Administered and scaled Kubernetes and OpenShift clusters across AWS and GCP to ensure 99.99% uptime and high availability. Automated hybrid deployments and provisioning with Terraform, Ansible, Tekton & GitLab CI/CD, reducing deployment failures by 50% and setup times by 50%. Built observability frameworks with Prometheus, Grafana, ELK & Stackdriver, reducing MTTR by 40% and improving microservices reliability. Strengthened security with IAM, SCCs, RBAC, NetworkPolicies & vulnerability scanning (Trivy, Clair, Cloud Armor). Designed disaster recovery & backup automation for hybrid GCP/OpenShift deployments, ensuring compliance and business continuity.
DevOps Engineer at InvestorCOM
September 1, 2020 - May 1, 2021
Automated infrastructure provisioning and application delivery across Azure and GCP using ARM, Terraform, Azure DevOps, and Power Platform. Built Azure DevOps pipelines integrated with Terraform and PowerShell. Designed ARM templates and managed hybrid cloud workloads on Azure and GCP. Built IaC with Terraform & ARM templates, reducing provisioning errors. Used Azure Monitor and Security Center for observability and hardening.
DevOps Engineer at Mesh Connect
January 1, 2020 - September 1, 2020
Migrated and automated infrastructure workloads from on-prem to Azure and GCP using Terraform, GitLab CI/CD, and Dynatrace for monitoring. Integrated Terraform into CI/CD pipelines to automate infrastructure delivery. Used Python and C# for service discovery tools within Azure and GCP environments. Monitored applications with Dynatrace, integrated with Azure tools. Administered Windows Server environments including AD, DHCP, and DNS.
Site Reliability Engineer at Invest Edge
June 1, 2017 - December 1, 2019
Modernized infrastructure and SRE practices by deploying AWS-based containerized applications with Kubernetes and full-stack observability. Migrated on-prem to AWS (EC2, Lambda, S3), cutting costs by 30%. Deployed Dockerized apps via Kubernetes, used Python and C# for automation. Automated recurring tasks and built CI/CD dashboards.
Site Reliability Engineer at RBC
August 1, 2016 - May 1, 2017
Architected and deployed resilient AWS-based infrastructure to support secure banking applications and real-time transaction systems. Deployed AWS-native infrastructure using EC2, Lambda, and DynamoDB. Used Python and C# for scripting cloud operations; built automated DR & backup strategies ensuring RTO/RPO compliance. Monitored performance, implemented load balancing, and optimized caching.
DevOps Engineer at HCL Technologies
December 1, 2014 - June 1, 2015
Led infrastructure automation and configuration management across cloud environments, enforcing compliance and optimizing costs. Maintained consistent application environments with Chef; managed Snowflake environments for data governance. Automated compliance audits in CI/CD pipelines, saving 25% on cloud expenses. Integrated third-party APIs and monitored cost/resource usage with governance tools.
DevOps Engineer at IBM
August 1, 2011 - December 1, 2014
Led enterprise-scale CI/CD pipeline development and cloud automation for hybrid environments using Terraform, Ansible, and IBM Cloud. Implemented and managed infrastructure as code; built CI/CD pipelines using GitLab, Jenkins, and enforced security scans. Set up monitoring using ELK, Prometheus, and Grafana, reducing incident time by 50%. Automated repetitive tasks with Python/Bash, saving ~20 hours/week.
Lead Data Engineer / AI Engineer at Gravitate
August 1, 2025 - December 31, 2025
Led data engineering and AI engineering initiatives; built ETL pipelines processing 500M+ records/day with Python and Airflow; improved pipeline performance by 35% via optimization and automated validation; developed GPT-powered assistants for deal analysis and investor Q&A, improving discovery accuracy by 25%; integrated LLM solutions securely with internal platforms and APIs; implemented monitoring and alerting for reliable production pipelines.
Technical Project Manager (AI/ML & DevOps) at Grant Thornton
August 1, 2024 - July 31, 2025
Led delivery of AI/ML and NLP solutions from design to production; automated Azure infra and CI/CD pipelines using Terraform, Bicep, Azure DevOps, GitLab CI; managed identity, access, and governance using Entra ID and RBAC; implemented platform monitoring with Azure Monitor and Application Insights.
Lead Backend / DevOps Engineer at CIBC
July 1, 2022 - May 31, 2024
Built Python backend services with FastAPI and scalable microservices for analytics and AI workloads; migrated enterprise apps to AWS, improving scalability and reducing costs; managed OpenShift workloads and implemented monitoring with Dynatrace, Splunk, Prometheus, and Grafana; designed CI/CD pipelines for automated microservice deployments.
Senior Full-Stack Engineer at InvestorCOM
April 1, 2020 - May 31, 2021
Developed scalable Python/Django + React apps, optimized backend workflows; managed hybrid cloud across Azure and GCP, built CI/CD pipelines; implemented monitoring, security, and TDD practices.
Lead Backend Developer (Mesh Connect) at Mesh Connect
January 1, 2019 - December 31, 2020
Led backend development and dashboards; automated infrastructure; Python & C# services.
Lead Backend Developer / SRE at Invest Edge
January 1, 2017 - December 31, 2019
Built PHP & AWS backend; deployed containerized apps; integrated monitoring & real-time APIs.
Full-Stack Developer at RBC / Digital Innovations
January 1, 2015 - December 31, 2017
Built responsive web apps, backend services, and cloud deployments; improved reliability & UX.
DevOps Consultant / SRE at Loblaw's Canada
June 1, 2021 - July 31, 2022
Managed Kubernetes/OpenShift clusters supporting AI & data services across AWS/GCP; automated deployments & infrastructure with Terraform and GitLab CI/CD; built DR/backups and applied security controls (IAM, RBAC, network policies).
Lead Backend Developer at Mesh Connect
January 1, 2019 - January 1, 2020
Led backend development and dashboards; automated infrastructure, built Python and C# services; delivered data-driven dashboards and APIs.
Lead Consultant / AI Engineer at Gravitate
August 1, 2025 - December 1, 2025
Led development of ETL pipelines processing 500M+ records/day using Python and Airflow; improved pipeline performance by 35% through optimization and automated validation; managed secure S3 data lakes and integrated Kafka streams for real-time deal analysis; architected Spark-based pipelines ingesting 500M+ records/day into Snowflake; applied DataOps for automated validation and ML model delivery; standardized vulnerability management with Terraform and Bicep; led cloud modernization and governance initiatives; developed GPT-powered assistants for deal analysis and investor Q&A, improving discovery accuracy by 25%.
AI/ML & DevOps Consultant at Grant Thornton
August 1, 2024 - March 1, 2025
Automated Azure infrastructure with Terraform and Bicep; built and optimized CI/CD pipelines with GitLab CI & Azure DevOps; developed Power Automate workflows for D365 integration and automated deployments; implemented observability with Azure Monitor and Application Insights; automated provisioning and migration for D365 FinOps, SQL using PowerShell, Python & C#; integrated SAST/DAST and policy-as-code tools to ensure CIS/NIST compliance.
Senior Full Stack Engineer at InvestorCOM
September 1, 2020 - May 1, 2021
Built Azure DevOps pipelines integrated with Terraform and PowerShell; designed ARM templates and managed hybrid workloads on Azure and GCP; created IaC with Terraform & ARM templates to reduce provisioning errors; used Azure Monitor and Security Center for observability and hardening; implemented monitoring and security best practices and TDD; automated routine maintenance tasks.
Lead Backend Developer / SRE at Mesh Connect
January 1, 2020 - September 1, 2020
Integrated Terraform into CI/CD to automate infrastructure delivery; led backend services and dashboards; automated infrastructure with Python & C#; service discovery tooling within Azure and GCP; monitored applications with Dynatrace; administered Windows Server environments including AD, DHCP, DNS.
Lead Backend Developer /SRE at Mesh Connect
January 1, 2020 - September 1, 2020
Integrated Terraform into CI/CD pipelines; led backend & dashboards, automated infrastructure and Python/C# services; implemented service discovery tools; monitored apps with Dynatrace; managed Windows Server environments.
Lead Backend Developer /SRE at Invest Edge
June 1, 2017 - December 1, 2019
Migrated on-prem to AWS; deployed Dockerized apps via Kubernetes; built PHP & AWS backend; monitoring & real-time APIs; automated CI/CD health dashboards.

Education

Bachelor of Commerce – University of Delhi at University of Delhi
January 11, 2030 - February 1, 2026
MBA – SCDL University at SCDL University
January 11, 2030 - February 1, 2026
MBA at SC DL University
January 11, 2030 - February 13, 2026
Bachelor of Commerce at University of Delhi
January 11, 2030 - February 13, 2026
MBA at SC DL University
January 11, 2030 - February 13, 2026
Bachelor of Commerce at University of Delhi
January 11, 2030 - February 13, 2026
MBA at SCDL University
January 11, 2030 - February 19, 2026
Bachelor of Commerce at University of Delhi
January 11, 2030 - February 19, 2026
MBA at SCDL University
January 11, 2030 - February 19, 2026
Bachelor of Commerce at University of Delhi
January 11, 2030 - February 19, 2026
MBA at SCDL University
January 11, 2030 - February 19, 2026
Bachelor of Commerce at University of Delhi
January 11, 2030 - February 19, 2026

Qualifications

AWS Certified Solutions Architect – Associate
January 11, 2030 - February 1, 2026
Microsoft Certified Azure Administrator Associate
January 11, 2030 - February 1, 2026
Microsoft Certified Azure Solutions Architect Expert
January 11, 2030 - February 1, 2026
CompTIA Security+
January 11, 2030 - February 1, 2026
CompTIA Cloud+
January 11, 2030 - February 1, 2026
Pentest
January 11, 2030 - February 1, 2026
ITIL Certified
January 11, 2030 - February 1, 2026
Diploma in Computers - NIIT
January 11, 2030 - February 1, 2026
AWS Certified Solutions Architect – Associate
January 11, 2030 - February 1, 2026
Microsoft Certified Azure Administrator Associate
January 11, 2030 - February 1, 2026
Microsoft Certified Azure Solutions Architect Expert
January 11, 2030 - February 1, 2026
CompTIA Security+
January 11, 2030 - February 1, 2026
CompTIA Cloud+
January 11, 2030 - February 1, 2026
Pentest
January 11, 2030 - February 1, 2026
ITIL Certified
January 11, 2030 - February 1, 2026
PMP® – Project Management Professional
January 11, 2030 - February 13, 2026
AWS Certified Solutions Architect – Associate
January 11, 2030 - February 13, 2026
Microsoft Certified: Azure Administrator Associate
January 11, 2030 - February 13, 2026
Microsoft Certified: Azure Solutions Architect Expert
January 11, 2030 - February 13, 2026
CompTIA Security+
January 11, 2030 - February 13, 2026
CompTIA Cloud+
January 11, 2030 - February 13, 2026
CompTIA PenTest+
January 11, 2030 - February 13, 2026
Project Management Professional (PMP)
January 11, 2030 - February 13, 2026
AWS Certified Solutions Architect – Associate
January 11, 2030 - February 13, 2026
Microsoft Certified: Azure Administrator Associate
January 11, 2030 - February 13, 2026
Microsoft Certified: Azure Solutions Architect Expert
January 11, 2030 - February 13, 2026
CompTIA Security+
January 11, 2030 - February 13, 2026
CompTIA Cloud+
January 11, 2030 - February 13, 2026
CompTIA PenTest+
January 11, 2030 - February 13, 2026
PMP – Project Management Professional
January 11, 2030 - February 19, 2026
AWS Certified Solutions Architect – Associate
January 11, 2030 - February 19, 2026
Microsoft Azure Administrator & Solutions Architect Expert
January 11, 2030 - February 19, 2026
CompTIA Security+, Cloud+, PenTest+
January 11, 2030 - February 19, 2026
Project Management Professional (PMP)
January 11, 2030 - February 19, 2026
AWS Certified Solutions Architect – Associate
January 11, 2030 - February 19, 2026
Microsoft Azure Administrator & Solutions Architect Expert
January 11, 2030 - February 19, 2026
CompTIA Security+, Cloud+, PenTest+
January 11, 2030 - February 19, 2026
PMP® – Project Management Professional
January 11, 2030 - February 19, 2026
AWS Certified Solutions Architect – Associate
January 11, 2030 - February 19, 2026
Microsoft Azure Administrator & Solutions Architect Expert
January 11, 2030 - February 19, 2026
CompTIA Security+
January 11, 2030 - February 19, 2026
Cloud+
January 11, 2030 - February 19, 2026
PenTest+
January 11, 2030 - February 19, 2026

Industry Experience

Computers & Electronics, Software & Internet, Financial Services, Professional Services, Media & Entertainment, Other, Retail