I'm adaptable and collaborative, with a background leading teams in audiovisual production, kitchen operations, and customer service. I bring a mix of technical awareness, creativity, and calm, structured execution to support smooth workflows in varied environments. I thrive in fast-paced contexts, enjoy solving problems on the fly, and value clear communication to deliver high-quality outcomes across media projects and operational tasks.…

Ricardo Dasso

I'm adaptable and collaborative, with a background leading teams in audiovisual production, kitchen operations, and customer service. I bring a mix of technical awareness, creativity, and calm, structured execution to support smooth workflows in varied environments. I thrive in fast-paced contexts, enjoy solving problems on the fly, and value clear communication to deliver high-quality outcomes across media projects and operational tasks.…

Available to hire

I’m adaptable and collaborative, with a background leading teams in audiovisual production, kitchen operations, and customer service. I bring a mix of technical awareness, creativity, and calm, structured execution to support smooth workflows in varied environments.

I thrive in fast-paced contexts, enjoy solving problems on the fly, and value clear communication to deliver high-quality outcomes across media projects and operational tasks.

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Language

Spanish; Castilian
Fluent
English
Fluent
Portuguese
Advanced

Work Experience

Technical Advisor at Wattwil Design & Development
January 1, 2024 - Present
Provided customer and technical support across email, chat, and social messaging channels. Resolved streaming, account, and payment issues with clarity and professionalism. Delivered high-quality, empathic customer service in a fast-paced environment. Assisted in training new team members, providing guidance during onboarding. Supported team leadership tasks, ensuring workflow continuity.
Marketing & Service Chief at Levolant Corporation
January 1, 2020 - January 1, 2021
Managed the service team, digital campaigns, advertising assets, and workshop communication flow. Supported Hyundai, Volkswagen, and SsangYong brands across marketing and service initiatives. Achieved a 30% increase in sales in the first year.
Bar & Kitchen Operations at La Esquina Del Nabucó
October 1, 2015 - October 1, 2016
Handled bar service, food prep, opening/closing duties, and basic accounting.
Kitchen Hand & Delivery at Three Kings Pizza / Vinny's Pizza
May 1, 2017 - September 1, 2017
Kitchen hand and delivery roles.
Creative & Media Roles at Various (Freelance)
April 1, 2012 - October 1, 2016
Worked in advertising, graphic production, and audiovisual content across multiple agencies and brands; involved in digital content, operations, and hands-on field work.

Education

Bachelor's Degree in Communications - Marketing, Advertising & Audiovisual at Universidad del Lima, Lima, Peru
January 1, 2006 - January 1, 2013
Primary Education at Colegio Santa Maria, Lima, Peru
January 1, 1999 - January 1, 2005

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Travel & Hospitality, Retail, Education