Available to hire
I am an Administrative Support professional with 20+ years of experience supporting clients, teams, and business operations. I am highly organized, detail-oriented, and efficient, with a strong ability to manage data, schedules, and digital workflows in remote environments.
Beyond administrative work, I have built a versatile career spanning fitness instruction, client concierge, and marketing consulting. I excel at creating streamlined processes, improving customer experiences, and collaborating across teams to achieve goals. I thrive in fast-paced environments and enjoy helping people and organizations shine.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Work Experience
Fitness Instructor at barre3 Lehigh Valley
January 1, 2019 - PresentTeach engaging barre classes, build a supportive community, adhere to barre3 brand standards, and leverage certifications to deliver effective workouts for participants. Create a positive environment and support participants' fitness journeys.
Client Concierge at barre3 Lehigh Valley
January 1, 2021 - December 31, 2025Manage the full client journey from lead inquiry to conversion, driving retention and loyalty. Conduct personalized outreach and membership sales; manage funnels using Loyalsnap, Mariana Tek, and Google Sheets; collaborate with marketing to optimize workflows and exceed goals.
Partner & Marketing Consultant at Think Big Marketing, LLC
January 1, 2015 - December 31, 2025Focused on social media management for a gym and a non-profit dog breed club. Responsible for content creation and scheduling, utilizing Canva to produce visually appealing posts. Enhanced brand visibility and community interaction, contributing to the overall marketing strategy of the company.
Front Desk Receptionist at Tri-Valley Primary Care
January 1, 2017 - December 31, 2017Managed patient check-ins and efficiently handled incoming calls using eClinicalWorks EMR. Updated insurance information and scanned medical records to ensure accurate patient data. Facilitated communication between patients and doctors through timely faxing and submissions.
Office Assistant at CVS, Inc.
January 1, 2011 - December 31, 2015Supported key executives by providing essential administrative assistance. Responsibilities included managing document preparation, supply ordering, and list management, contributing to the overall efficiency of the office.
Customer Service Agent at SeaPort Airlines
January 1, 2013 - December 31, 2014Responsible for various customer service tasks, including travel booking and passenger check-in. Effectively managed gate operations and ramp responsibilities, ensuring the safe and efficient transportation of passengers. Delivered exceptional service contributed to a positive travel experience for all customers.
Administrative Assistant at Banfield Pet Hospital
January 1, 2007 - December 31, 2011Supported three executives by managing schedules and travel arrangements. Coordinated meetings, including catering requests, and prepared essential correspondences. Ensure smooth operations and effective communication within the team, contributing to a positive work environment.
Project Manager at Irwin Hudson Company
January 1, 2006 - December 31, 2007Oversee the complete lifecycle of print projects, ensuring quality and timely delivery. Manage estimations, production, shipping, and billing processes. Attend press checks and approve proofs to ensure high print quality.
Sales Service Representative at Vertis Communications
January 1, 2004 - December 31, 2006Managed and maintained accounts and projects for senior sales executives in all activities related to the acquisition and execution of customer orders in the direct marketing arena. Assisted in writing, price computing, and assembling winning sales proposals.
Marketing Coordinator at Vertis Communications
January 1, 1999 - December 31, 2004Managed the master customer and prospect database in SAP. Responsible for office administration including processing invoices, budget reporting, purchasing, travel arrangements and scheduling meetings. Worked with prospects and sales at trade shows to compile and fulfill lead requests.
Education
Liberal Arts and Sciences at Raritan Valley Community College
January 1, 1999 - January 1, 2000High School Diploma at Middlesex High School
January 1, 1995 - January 1, 1999Qualifications
Industry Experience
Healthcare, Professional Services, Non-Profit Organization, Media & Entertainment, Education
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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