I combine over two decades of technical insight, creative design, and leadership to deliver exceptional onboard digital and brand experiences. My passion lies in merging hospitality culture and digital innovation, enhancing revenue and guest satisfaction through thoughtful UX and visual content.

Carmine D'Alise

I combine over two decades of technical insight, creative design, and leadership to deliver exceptional onboard digital and brand experiences. My passion lies in merging hospitality culture and digital innovation, enhancing revenue and guest satisfaction through thoughtful UX and visual content.

Available to hire

I combine over two decades of technical insight, creative design, and leadership to deliver exceptional onboard digital and brand experiences. My passion lies in merging hospitality culture and digital innovation, enhancing revenue and guest satisfaction through thoughtful UX and visual content.

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Experience Level

Expert
Expert
Intermediate

Language

Italian
Fluent
English
Advanced
Spanish; Castilian
Advanced
Arabic
Beginner

Work Experience

Digital Experience Lead Officer at Aroya Cruises
December 1, 2024 - December 1, 2025
Supervised the entire onboard digital journey (App, Wi‑Fi, Signage, Interactive TV), ensuring cohesive brand experience. Designed QR‑based menu system for onboard restaurants and F&B venues. Directed content strategy and video production for luxury brand promotions and events.
Digital & Multimedia Manager at MSC Cruises
January 1, 2022 - December 31, 2023
Delivered digital brand integration for Formula 1 Abu Dhabi Grand Prix 2023. Created multimedia and motion graphic content for premium brands. Deployed CMS and interactive media onboard.
Systems Integrator & Technical Consultant at C.NSat SRL / Gamma SPA
January 1, 2024 - December 31, 2024
Designed and commissioned AV/IT automation for luxury yachts. Delivered client training and compliance support under RINA standards.
Technical & Entertainment Operations Manager at MSC Cruises
October 22, 2008 - October 22, 2013
Led technical teams for theater & digital operations. Supervised IT/AV infrastructure, live events, and broadcast systems.

Education

Diploma at ITIS Augusto Righi
January 1, 1994 - January 1, 1999
Diploma in Electronics & Telecommunications at ITIS Augusto Righi
January 11, 2030 - February 9, 2026
Certified Web Developer & Content Management Strategies at Alison
January 1, 2023 - December 31, 2023
Master in AI Product Development & Design Thinking at Alison
January 1, 2025 - December 31, 2025
DigitalMedia 4K Engineer Certification at Crestron
January 1, 2024 - December 31, 2024

Qualifications

AI Product Masterclass: Agile Development, Design Thinking and ChatGPT
October 1, 2025 - February 3, 2026
Sap Gui Developer
August 1, 2025 - February 3, 2026
Content Management Strategies
March 1, 2023 - February 3, 2026
Diploma in Interconnecting Cisco Networking Devices Part 2 (ICND2) v3 CCNA
August 1, 2025 - February 3, 2026
Cisco CCNA (ICND2 v3)
January 1, 2025 - February 9, 2026
Bahamas & Panama Passports
January 11, 2030 - December 31, 2026
STCW & ENG1 Medical Certificates
January 11, 2030 - December 31, 2026

Industry Experience

Transportation & Logistics, Travel & Hospitality, Media & Entertainment
    paper HotelFlowManager

    https://www.twine.net/signin

    Hotel Flow Manager is a management suite for modern hotels. By combining advanced dashboard analytics, a fast pre-notification system, and an innovative program, it offers a robust solution for the digital hospitality industry.
    🎯 Strategic Impact (KPIs & Results)
    The project was developed with an obsessive focus on operational efficiency (Operations Excellence):

    Time Efficiency: Reduction of the check-in process from 5 minutes to 30 seconds.
    Customer Retention: 4-tier loyalty program designed to increase guest retention by 40%.
    Training Optimization: Intuitive UX interface that reduces staff training time by 60%.
    Scalability: Modular architecture that supports properties from 10 to over 1,000 rooms.
    🛠️ Technical Highlights (Stack & Design)
    To ensure maximum performance and stability, I opted for a “Vanilla First” approach:

    Architecture: Modular design inspired by Clean Architecture (Separation of Concerns).
    Frontend: Pure HTML5, CSS3 Custom Properties, and Vanilla JavaScript (ES6+). No external frameworks to eliminate dependency overhead and ensure loading times under 2 seconds.
    Data Visualization: Advanced integration with Chart.js for predictive analytics and real-time KPI monitoring.
    UI/UX: Custom animation system to enhance visual feedback without sacrificing performance.
    Deployment: Optimized for Cloud environments (Vercel) and ready for Docker containerization.
    🚀 Main Modules
    Dynamic Dashboard: Real-time visualization of occupancy, revenue, and key metrics.
    Room Master: Interactive room management with a grid view and real-time status.
    Loyalty Engine: Automated system for managing guest rewards and points.
    Quick-Check: Streamlined interface designed for high-pressure front-desk environments.
    🔮 Future Roadmap: Scaling to Enterprise
    The project is constantly evolving towards an enterprise architecture:

    Backend Integration: Development of RESTful APIs using Python/FastAPI.
    Data Persistence: Migration to PostgreSQL for managing complex relational databases.
    Multi-property: Support for centralized management of hotel chains.
    AI-Revenue: Integration of algorithms for dynamic pricing suggestions based on occupancy.