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I am a friendly, organised, and reliable professional with strong experience in customer service, admin operations, and sales. A confident communicator known for delivering thoughtful customer experiences while balancing changing priorities and customer needs. I am excited to contribute to a growing, close-knit team in a hands-on role.…

Sifra Handayani

Studio Manager, Project Manager, Production Manager, +2

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I am a friendly, organised, and reliable professional with strong experience in customer service, admin operations, and sales. A confident communicator known for delivering thoughtful customer experiences while balancing changing priorities and customer needs. I am excited to contribute to a growing, close-knit team in a hands-on role.…

Available to hire

I am a friendly, organised, and reliable professional with strong experience in customer service, admin operations, and sales. A confident communicator known for delivering thoughtful customer experiences while balancing changing priorities and customer needs.
I am excited to contribute to a growing, close-knit team in a hands-on role.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Store Manager at Oscar Wylee

January 1, 2025 - Present

Acted as the first point of contact for customers, delivering friendly and professional service in person, over the phone, and via email. Managed daily store operations including order processing, scheduling, stock coordination, and general administration. Handled customer enquiries, complaints, and follow-ups with care and efficiency.

Keyholder and Optical dispenser at Oscar Wylee

January 1, 2021 - January 1, 2022

Venue Manager at Encore Pty Ltd

January 1, 2023 - January 1, 2024

Managed front-of-house operations and acted as the main point of contact for clients and performers. Coordinated bookings, schedules, deliveries, and logistics. Handled phone and email enquiries professionally.

Sales Specialist at Apple Pty Ltd

January 1, 2022 - January 1, 2023

Recognized through 5-star customer feedback for communication and trust building. Maintained strong brand representation through product knowledge and services. Actively listened to customer needs to provide tailored product solutions.