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I am Chandrani Mazumdar, currently based in the Netherlands with a Dutch PR and over 6 years of experience in Customer Service, Credit and Risk Management, KYC, and P2P operations. I have worked internationally across India, the USA, and the Netherlands, leveraging analytical skills and process improvements to boost efficiency and client satisfaction. I hold a Masters in Accounting & Finance from the University of Calcutta and the Google Project Management Certification. I am fluent in English (professional), native in Hindi and Bengali, and have basic Dutch (A1). I am seeking opportunities in financial services, professional services, or data-driven roles in the Netherlands.…I am Chandrani Mazumdar, currently based in the Netherlands with a Dutch PR and over 6 years of experience in Customer Service, Credit and Risk Management, KYC, and P2P operations. I have worked internationally across India, the USA, and the Netherlands, leveraging analytical skills and process improvements to boost efficiency and client satisfaction. I hold a Masters in Accounting & Finance from the University of Calcutta and the Google Project Management Certification. I am fluent in English (professional), native in Hindi and Bengali, and have basic Dutch (A1). I am seeking opportunities in financial services, professional services, or data-driven roles in the Netherlands.

Chandrani Mazumdar

Data Scientist, Data Visualizer, Project Manager, +2

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I am Chandrani Mazumdar, currently based in the Netherlands with a Dutch PR and over 6 years of experience in Customer Service, Credit and Risk Management, KYC, and P2P operations. I have worked internationally across India, the USA, and the Netherlands, leveraging analytical skills and process improvements to boost efficiency and client satisfaction. I hold a Masters in Accounting & Finance from the University of Calcutta and the Google Project Management Certification. I am fluent in English (professional), native in Hindi and Bengali, and have basic Dutch (A1). I am seeking opportunities in financial services, professional services, or data-driven roles in the Netherlands.…I am Chandrani Mazumdar, currently based in the Netherlands with a Dutch PR and over 6 years of experience in Customer Service, Credit and Risk Management, KYC, and P2P operations. I have worked internationally across India, the USA, and the Netherlands, leveraging analytical skills and process improvements to boost efficiency and client satisfaction. I hold a Masters in Accounting & Finance from the University of Calcutta and the Google Project Management Certification. I am fluent in English (professional), native in Hindi and Bengali, and have basic Dutch (A1). I am seeking opportunities in financial services, professional services, or data-driven roles in the Netherlands.

Available to hire

I am Chandrani Mazumdar, currently based in the Netherlands with a Dutch PR and over 6 years of experience in Customer Service, Credit and Risk Management, KYC, and P2P operations. I have worked internationally across India, the USA, and the Netherlands, leveraging analytical skills and process improvements to boost efficiency and client satisfaction.

I hold a Masters in Accounting & Finance from the University of Calcutta and the Google Project Management Certification. I am fluent in English (professional), native in Hindi and Bengali, and have basic Dutch (A1). I am seeking opportunities in financial services, professional services, or data-driven roles in the Netherlands.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Hindi

Fluent

Bengali

Fluent

Dutch

Beginner

Work Experience

Customer Service Agent at Dutchband BV

September 1, 2020 - March 31, 2022

Customer Service Agent for client Vanmoof, focusing on enhancing customer satisfaction across EU, UK and North America; coordinating logistics between warehouses and couriers; troubleshooting online payment/tax invoice issues; assisting in product maintenance by providing accurate maintenance solutions.

KYC Analyst at JPMorgan Chase & Co

January 1, 2016 - Present

KYC/analyse and screening responsibilities in banking operations with focus on risk and due diligence processes; supported credit risk-related data inputs and process improvements.

Senior Financial Associate at Hewlett-Packard

January 1, 2014 - December 31, 2016

P2P end-to-end process management for Accounts Payable/Receivable, monitoring workflow, performing data analysis, and handling multiple improvement/maintenance projects using Waterfall and Agile methods.

Customer Service Executive at HSBC

January 1, 2009 - December 31, 2011

KYC/Credit Risk role with focus on loan risk, transaction monitoring, and due diligence; supported credit disbursements data analysis and KYC activities.

Accountant at Balagan BS/ Toones

January 1, 2009 - December 31, 2009

Accounting role based in USA with responsibilities in financial recordkeeping and reporting.