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I am a proactive Virtual Assistant and Customer Support professional with extensive experience in administrative support, B2B services, lead management, and remote operations. I organize data, manage outreach workflows, and maintain accurate records across multiple platforms, helping teams stay efficient in fast-paced remote environments. Known for my structured work style, strong communication, and a results-focused mindset, I thrive on multi-tasking and delivering reliable support. I am comfortable coordinating across projects and keeping stakeholders informed to drive outcomes.…I am a proactive Virtual Assistant and Customer Support professional with extensive experience in administrative support, B2B services, lead management, and remote operations. I organize data, manage outreach workflows, and maintain accurate records across multiple platforms, helping teams stay efficient in fast-paced remote environments. Known for my structured work style, strong communication, and a results-focused mindset, I thrive on multi-tasking and delivering reliable support. I am comfortable coordinating across projects and keeping stakeholders informed to drive outcomes.

Tero Savikuja

Content Creator, Copywriter, Digital Marketer, +2

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I am a proactive Virtual Assistant and Customer Support professional with extensive experience in administrative support, B2B services, lead management, and remote operations. I organize data, manage outreach workflows, and maintain accurate records across multiple platforms, helping teams stay efficient in fast-paced remote environments. Known for my structured work style, strong communication, and a results-focused mindset, I thrive on multi-tasking and delivering reliable support. I am comfortable coordinating across projects and keeping stakeholders informed to drive outcomes.…I am a proactive Virtual Assistant and Customer Support professional with extensive experience in administrative support, B2B services, lead management, and remote operations. I organize data, manage outreach workflows, and maintain accurate records across multiple platforms, helping teams stay efficient in fast-paced remote environments. Known for my structured work style, strong communication, and a results-focused mindset, I thrive on multi-tasking and delivering reliable support. I am comfortable coordinating across projects and keeping stakeholders informed to drive outcomes.

Available to hire

I am a proactive Virtual Assistant and Customer Support professional with extensive experience in administrative support, B2B services, lead management, and remote operations. I organize data, manage outreach workflows, and maintain accurate records across multiple platforms, helping teams stay efficient in fast-paced remote environments.

Known for my structured work style, strong communication, and a results-focused mindset, I thrive on multi-tasking and delivering reliable support. I am comfortable coordinating across projects and keeping stakeholders informed to drive outcomes.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Finnish

Fluent

English

Advanced

German

Advanced

Swedish

Beginner

Spanish; Castilian

Beginner

Work Experience

Recruitment Consultant / Remote at Freelance / Various Clients

June 1, 2025 - Present

Managed end-to-end candidate sourcing, screening, and outreach for multiple roles in tech and customer support industries. Maintained structured candidate databases and tracked engagement using ATS and spreadsheets. Assisted clients with administrative support and coordination across multiple projects.

Payments & Fraud Team Manager at Bethard / EEG

August 1, 2022 - July 31, 2023

Coordinated cross-departmental operations, documenting and escalating issues efficiently. Maintained structured reporting and case documentation for compliance and operational review.

Customer Support Specialist at Bethard / EEG

March 1, 2019 - December 31, 2020

Managed high-volume inquiries across multiple channels, documenting interactions clearly for reporting purposes. Provided detailed information and guidance to clients in line with policies, ensuring timely resolution of issues.

Barman / Customer-Facing Role at Costa Adeje, Spain

May 1, 2024 - January 31, 2025

Delivered fast-paced service while managing customer expectations and maintaining professional records of operational activities.