Available to hire
My background is in hotel restaurant management, and I’m excited to transition into IT as a software engineer. I have experience in managing complex systems, problem-solving, and adapting to new technologies, which has prepared me for this role.
I’m eager to apply my beginner knowledge in CSS, HTML, JavaScript, AI, Python, and coding, along with my CompTIA A+ certification, to contribute to your team’s success and grow in areas like cloud provisioning and AD integration.
Skills
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Language
English
Fluent
Work Experience
Independent Cloud Consultant at Self-Employed / Various Clients
February 1, 2023 - PresentSupport clients in migrations and provisioning cloud environments. Integrate external systems with Active Directory, streamline user authentication and access control. Manage cloud costs and implement cloud governance best practices.
Photographer at JC Penney Portraits
October 1, 2024 - PresentCaptured high-quality portraits, delivering creative sessions and achieving high client satisfaction.
Jr. IAM Active Directory Analyst at CVS Health
September 1, 2022 - February 1, 2023Reduced ticket wait time by 40%. Implemented security measures resulting in a 30% reduction in unauthorized access incidents. Collaborated with developers and system administrators to ensure seamless integration. Conducted testing for AD functionality and authored automation scripts and knowledge base articles.
Contract Driver at Uber / Lyft
November 1, 2014 - May 1, 2022Provided professional transportation services, maintaining high satisfaction (4.9 average rating) and ensuring safety and reliability for 5,000+ rides. Responsible for safe and efficient pickup/drop-off and vehicle maintenance.
General Manager at Pink's Pizza
March 1, 2017 - July 1, 2018Increased revenue by over 30% through promotions and upsell tactics. Achieved 100% health and safety compliance. Elevated Google rating from 3.0 to 4.5 through improved service and operations.
Supervisor at AMC Katy Mills
December 20, 2016 - March 1, 2017Improved employee retention by 50% with fair scheduling and safe, clean work environment. Resolved 95% of customer complaints and managed departmental operations.
Manager at McAlister's Deli
February 1, 2016 - October 1, 2016Maintained operations with 100% compliance with health and safety regulations. Improved operational efficiency by 20% through budgeting, inventory control, and staff training.
Multiple Supervisory and Customer Service Roles at Various Restaurants
January 1, 2005 - December 31, 2016Held several supervisory and customer service roles in hospitality, focusing on operations, service quality, and team development.
Education
Bachelor of Science in Hospitality Management at University of Houston
January 11, 2030 - January 1, 2005Introduction to CSS at Sololearn
June 1, 2024 - February 3, 2026Introduction to HTML at Sololearn
June 1, 2024 - February 3, 2026JavaScript Intermediate at Sololearn
May 1, 2024 - February 3, 2026Introduction to JavaScript at Sololearn
May 1, 2024 - February 3, 2026Generative AI in Practice at Sololearn
April 1, 2024 - February 3, 2026Python Developer at Sololearn
April 1, 2024 - February 3, 2026Coding Foundations at Sololearn
March 1, 2024 - February 3, 2026Qualifications
CompTIA A+ ce Certification
July 1, 2022 - February 3, 2026Industry Experience
Software & Internet, Professional Services, Healthcare, Retail, Media & Entertainment
Skills
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