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Hello, I’m Eliane Ferreira. I am a compassionate and reliable support worker with hands-on experience helping families, mothers, and individuals in shelter and community settings. I thrive in environments where safety, respect, and confidential, supportive presence are essential, and I bring strong skills in client support, daily coordination, and crisis awareness to my role. Based in the Vancouver area, I offer customer service experience and a collaborative, team-oriented approach to shelter and nonprofit programs. I’m CPR/AED/First Aid and Food Safe certified, fluent in English and Portuguese, and committed to confidentiality, boundaries, and solutions-focused support that helps families meet daily needs and thrive.…Hello, I’m Eliane Ferreira. I am a compassionate and reliable support worker with hands-on experience helping families, mothers, and individuals in shelter and community settings. I thrive in environments where safety, respect, and confidential, supportive presence are essential, and I bring strong skills in client support, daily coordination, and crisis awareness to my role. Based in the Vancouver area, I offer customer service experience and a collaborative, team-oriented approach to shelter and nonprofit programs. I’m CPR/AED/First Aid and Food Safe certified, fluent in English and Portuguese, and committed to confidentiality, boundaries, and solutions-focused support that helps families meet daily needs and thrive.

Eliane Ferreira

Community Manager, Content Producer, Content Creator, +2

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Hello, I’m Eliane Ferreira. I am a compassionate and reliable support worker with hands-on experience helping families, mothers, and individuals in shelter and community settings. I thrive in environments where safety, respect, and confidential, supportive presence are essential, and I bring strong skills in client support, daily coordination, and crisis awareness to my role. Based in the Vancouver area, I offer customer service experience and a collaborative, team-oriented approach to shelter and nonprofit programs. I’m CPR/AED/First Aid and Food Safe certified, fluent in English and Portuguese, and committed to confidentiality, boundaries, and solutions-focused support that helps families meet daily needs and thrive.…Hello, I’m Eliane Ferreira. I am a compassionate and reliable support worker with hands-on experience helping families, mothers, and individuals in shelter and community settings. I thrive in environments where safety, respect, and confidential, supportive presence are essential, and I bring strong skills in client support, daily coordination, and crisis awareness to my role. Based in the Vancouver area, I offer customer service experience and a collaborative, team-oriented approach to shelter and nonprofit programs. I’m CPR/AED/First Aid and Food Safe certified, fluent in English and Portuguese, and committed to confidentiality, boundaries, and solutions-focused support that helps families meet daily needs and thrive.

Available to hire

Hello, I’m Eliane Ferreira. I am a compassionate and reliable support worker with hands-on experience helping families, mothers, and individuals in shelter and community settings. I thrive in environments where safety, respect, and confidential, supportive presence are essential, and I bring strong skills in client support, daily coordination, and crisis awareness to my role.

Based in the Vancouver area, I offer customer service experience and a collaborative, team-oriented approach to shelter and nonprofit programs. I’m CPR/AED/First Aid and Food Safe certified, fluent in English and Portuguese, and committed to confidentiality, boundaries, and solutions-focused support that helps families meet daily needs and thrive.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Portuguese

Advanced

Work Experience

Volunteer – Family Support at Burnaby Safe House Shelter

January 1, 2024 - Present

Supported mothers and families with grocery shopping and essential errands. Prepared meals for families and shelter residents following food safety guidelines. Provided transportation for medical appointments and essential visits. Maintained respectful communication, confidentiality, and supportive presence.

Volunteer – Community Support at Helping Families

January 1, 2024 - Present

Assisted with sorting, organizing, and distributing donated items. Prepared clean and organized spaces for families receiving support. Worked collaboratively with volunteers to support daily operations.

Delivery Driver at Panago Pizza

January 1, 2024 - January 1, 2025

Provided reliable, respectful service to diverse clients across the community. Ensured timely delivery of meals, supporting individuals and families during busy periods. Demonstrated responsibility, safety awareness, and professionalism.

Customer Service Associate at Ralf Contract Ltd.

January 1, 2023 - January 1, 2024

Supported clients during stressful residential and commercial moves. Assisted with scheduling, inquiries, and service coordination. Maintained calm, clear, and empathetic communication.

Customer Service Assistant at Vertiqle Forming Group Ltd.

January 1, 2022 - January 1, 2023

Provided front-line support to clients and internal teams. Assisted with administrative tasks and service coordination. Supported daily operations in a structured environment.