Hi, I’m Donna Carlson, an executive IT and operations leader with more than 20 years of experience guiding enterprise systems, nonprofit operations, and cross-functional teams. I excel at leading remote programs, optimizing workflows, and delivering measurable impact across industries. I’m seeking part-time remote opportunities where I can apply strategic oversight, technical depth, and operational excellence. I’ve directed global SAP rollouts and supply chain initiatives, managed multimillion-dollar programs, digitized compliance workflows, and supported executive communications and governance. I’m adept at coordinating remote teams, calendars, and vendor relationships to drive success while maintaining a professional, collaborative approach.

Donna Carlson

Hi, I’m Donna Carlson, an executive IT and operations leader with more than 20 years of experience guiding enterprise systems, nonprofit operations, and cross-functional teams. I excel at leading remote programs, optimizing workflows, and delivering measurable impact across industries. I’m seeking part-time remote opportunities where I can apply strategic oversight, technical depth, and operational excellence. I’ve directed global SAP rollouts and supply chain initiatives, managed multimillion-dollar programs, digitized compliance workflows, and supported executive communications and governance. I’m adept at coordinating remote teams, calendars, and vendor relationships to drive success while maintaining a professional, collaborative approach.

Available to hire

Hi, I’m Donna Carlson, an executive IT and operations leader with more than 20 years of experience guiding enterprise systems, nonprofit operations, and cross-functional teams. I excel at leading remote programs, optimizing workflows, and delivering measurable impact across industries. I’m seeking part-time remote opportunities where I can apply strategic oversight, technical depth, and operational excellence.

I’ve directed global SAP rollouts and supply chain initiatives, managed multimillion-dollar programs, digitized compliance workflows, and supported executive communications and governance. I’m adept at coordinating remote teams, calendars, and vendor relationships to drive success while maintaining a professional, collaborative approach.

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Language

English
Fluent

Work Experience

Vice President at Colony Cove Helping Hands Inc.
May 1, 2021 - June 1, 2025
Led nonprofit operations and donor engagement, driving program growth and community impact. Digitized intake and compliance workflows, improving turnaround time and data accuracy. Managed remote communications, scheduling, and logistics for executive events and board meetings. Oversaw budget planning, vendor coordination, and strategic partnerships.
Senior Manager, Solution Delivery at CDW
December 1, 2014 - September 1, 2020
Directed enterprise IT implementations and cross-functional delivery initiatives. Led remote teams across departments, ensuring alignment and timely execution of multimillion-dollar projects. Spearheaded workflow automation and systems integration to improve client onboarding and support.
Director of Business Systems at W.W. Grainger
December 1, 2001 - August 1, 2024
Managed global SAP rollouts and supply chain systems, standardizing processes across regions. Collaborated with remote stakeholders to drive cost savings and operational efficiency. Mentored technical teams and led strategic planning for enterprise systems.

Education

Master of Business Administration at University of Phoenix
January 11, 2030 - May 1, 2011
Bachelor of Science at University of Phoenix
January 11, 2030 - February 1, 2007

Qualifications

Change Management Registered Practitioner
January 11, 2030 - February 3, 2026
Change Management Foundation
January 11, 2030 - February 3, 2026
Integrating E-Commerce into Business Certification (IIT), BBP Component Configuration (SAP)
January 11, 2030 - February 3, 2026

Industry Experience

Non-Profit Organization, Software & Internet, Professional Services