Alexander Vazquez

Customer Success Specialist at GMR Marketing

Serve as technical liaison and product expert for enterprise clients using GMR's event management software platform. Build custom guest websites and deploy email invites and communications for high-profile events. Collaborate with engineering teams to debug front-end issues and implement solutions across concurrent projects. Provide live event technical support and troubleshoot real-time issues at large-scale events. Manage end-to-end website/project delivery, coordinating timelines, gathering requirements, and conducting QA testing.

Instructional Technologist - Distance Learning at Northwestern University

Collaborated with subject matter experts and course design staff in developing graduate-level online courses. Designed and produced branded ADA-compliant multimedia content for online learning environments. Researched and implemented innovative digital technologies to support learning outcomes. Evaluated and improved existing course content and design within Canvas LMS, ensuring accessibility and usability. Provided faculty with technical support on teaching and learning technologies.

Digital Designer & Animator, Video Team at L-Blynk

Created and edited branded training videos and e-learning courses for corporations and startups. Used Adobe apps to craft custom animations and images for training and explainer videos. Collaborated with web developers, content writers, and project managers to execute design projects concurrently. Participated in kickoff meetings and contributed feedback on scripting, voiceover, and storyboarding. Streamlined video editing and animation workflows to improve content quality.

Academic Technologist - Training Specialist, Information Technology Services at Wesleyan University

Led campus-wide workshops on new teaching technologies, enhancing educational experiences. Partnered with Human Resources to develop comprehensive technology training programs. Delivered virtual and in-person training on software, new technologies, and IT services. Created and edited e-learning content, expanding educational resources for faculty and staff. Specialized as a media expert in blended learning, focusing on video production and editing.

Instructional Media Specialist, Information Technology Services at Wesleyan University

Managed the Instructional Media Services help desk, providing white-glove technology support campus-wide. Oversaw purchasing, installation, and maintenance of classroom technology hardware across the campus. Developed and disseminated multimedia training materials to boost technical proficiency across the campus. Programmed and optimized AMX video switcher UI, improving ease-of-use in teaching spaces. Managed audio and video setups for key campus events, ensuring high-quality production and execution.

Instructional Technologist - School of Professional Studies at Northwestern University

Collaborated with subject matter experts and course design staff in the development of graduate-level course work. Designed and produced branded ADA-compliant learning multimedia content for online learning environments. Researched and implemented innovative digital technologies that support the achievement of learning outcomes. Evaluated and improved existing course content and design within Canvas LMS, ensuring accessibility and usability. Provided technical support to faculty on teaching and learning technologies.

Digital Designer & Animator, Video Team at B-Lynk

Created and edited branded training videos and e-learning courses for corporations and startups. Used Adobe apps to create custom animations and images for training and explainer videos. Collaborated with web developers, content writers, and project managers to execute design projects concurrently. Participated in Kick-Off project meetings, contributed feedback on scripting, voice over, and storyboard ing. Streamlined video editing and animation workflows to enhance quality of translated content.

Academic Technologist - Training Specialist at Wesleyan University - Information Technology Services

Led campus-wide workshops on new teaching technologies, enhancing educational experiences. Partnered with Human Resources to develop comprehensive technology training programs. Delivered both virtual and in-person training on software, new technologies, and IT services. Created and edited e-learning content, improving educational resources for faculty and staff. Specialized as a media expert in blended learning, focusing on video production and editing.