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I'm Indra F Hoko, a motivated Bachelor of Arts in Law student, eager to apply academic knowledge in a real-world setting, particularly in a firm that values innovative problem-solving and effective communication. I am committed to ongoing professional development and have a history of community service and volunteer work reflecting a deep commitment to societal improvement and justice. I bring strong analytical and critical thinking skills, a passion for law, and a drive to make a difference.…I'm Indra F Hoko, a motivated Bachelor of Arts in Law student, eager to apply academic knowledge in a real-world setting, particularly in a firm that values innovative problem-solving and effective communication. I am committed to ongoing professional development and have a history of community service and volunteer work reflecting a deep commitment to societal improvement and justice. I bring strong analytical and critical thinking skills, a passion for law, and a drive to make a difference.

Indra F Hoko

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I'm Indra F Hoko, a motivated Bachelor of Arts in Law student, eager to apply academic knowledge in a real-world setting, particularly in a firm that values innovative problem-solving and effective communication. I am committed to ongoing professional development and have a history of community service and volunteer work reflecting a deep commitment to societal improvement and justice. I bring strong analytical and critical thinking skills, a passion for law, and a drive to make a difference.…I'm Indra F Hoko, a motivated Bachelor of Arts in Law student, eager to apply academic knowledge in a real-world setting, particularly in a firm that values innovative problem-solving and effective communication. I am committed to ongoing professional development and have a history of community service and volunteer work reflecting a deep commitment to societal improvement and justice. I bring strong analytical and critical thinking skills, a passion for law, and a drive to make a difference.

Available to hire

I’m Indra F Hoko, a motivated Bachelor of Arts in Law student, eager to apply academic knowledge in a real-world setting, particularly in a firm that values innovative problem-solving and effective communication.

I am committed to ongoing professional development and have a history of community service and volunteer work reflecting a deep commitment to societal improvement and justice. I bring strong analytical and critical thinking skills, a passion for law, and a drive to make a difference.

Language

English

Fluent

Work Experience

Customer service and sales assistant at Ok Mart

November 1, 2019 - December 1, 2019

Greeted and assisted customers with inquiries and product recommendations; handled customer complaints and resolved issues professionally; processed transactions, refunds, and exchanges; responded to emails, phone calls, and live chat inquiries; maintained a positive and friendly attitude toward customers; promoted products and services to meet sales targets; upsold and cross-sold products to maximize revenue; managed stock levels and assisted in restocking shelves; supported visual merchandising and product displays; ensured efficient online and in-store sales processes.

Reservations at Foresters Arms

December 1, 2024 - February 1, 2025

Processed reservations via phone, email, and online platforms; managed availability to prevent overbooking; assisted guests with inquiries and special requests; sent booking confirmations and managed cancellations or changes; processed payments, refunds, and ensured billing accuracy; coordinated with management to ensure smooth operations; offered upgrades and additional services to enhance guest experience; maintained accurate records of bookings and guest details.

Waitress at Victoria Falls Hotel

January 1, 2020 - December 1, 2020

Greeted and seated guests in a friendly and efficient manner; took accurate food and drink orders and relayed them to kitchen/bar staff; delivered food and beverages promptly while ensuring quality and presentation; checked on guests regularly to ensure satisfaction and address concerns; handled customer payments and operated POS systems; maintained cleanliness and organization of tables and dining area; collaborated with team to ensure smooth service flow; managed multiple tables during peak hours; upsold menu items and daily specials; followed health and safety regulations and hygiene standards.

Waitress at Café SoFi by Tashas

September 1, 2025 - Present

Provide high-quality food and beverage service to guests in a fast-paced hospitality environment, ensuring a positive dining experience. Greet guests, present menus, explain daily specials, and offer knowledgeable menu recommendations. Accurately take food and beverage orders and enter them into the POS system with strong attention to detail. Deliver meals and beverages promptly while ensuring correct presentation and guest satisfaction. Perform upselling of beverages, desserts, and specialty menu items to support revenue targets. Maintain cleanliness of service stations, dining areas, and equipment in line with hygiene regulations. Follow HACCP food safety procedures, including allergen awareness and safe food handling practices. Assist with table setup, reset, and closing duties to support smooth service operations.