Senior Content Moderator at Centrix+ / Webhelp

Reviewed and analyzed user-generated content (text, images, audio and video) to ensure compliance with platform/community guidelines, legal standards and ethical policies. Flagged, removed or escalated harmful, offensive or inappropriate content and misinformation. Maintained quality assurance standards and consistently met daily moderation quotas and accuracy benchmarks.

Executive at Foodpanda

A former food delivery service offering a variety of meals and conveniences to customers. Maintained backend services for core features of the food delivery ecosystem, ensuring high availability and scalability. Supported legal compliance and operational processes.

Senior Content Moderator at Concentrix + Webhelp

Reviewed and analyzed user-generated content to ensure compliance with platform/community guidelines, legal standards, and ethical policies. Flagged, removed, or escalated harmful, offensive, or inappropriate content and misinformation. Maintained quality assurance standards and daily moderation quotas and accuracy benchmarks.