Hello, I am Joy Udoanya, an adaptable and diligent administrative professional with experience in office management, calendar coordination, and customer service. I thrive in fast-paced environments and excel at keeping operations organized and on track. With over two years of hands-on experience in Microsoft Office, scheduling, and data basic analysis, I am eager to support team objectives, optimize workflows, and contribute to professional growth through reliable, proactive administration and problem-solving.

Joy Udoanya

Hello, I am Joy Udoanya, an adaptable and diligent administrative professional with experience in office management, calendar coordination, and customer service. I thrive in fast-paced environments and excel at keeping operations organized and on track. With over two years of hands-on experience in Microsoft Office, scheduling, and data basic analysis, I am eager to support team objectives, optimize workflows, and contribute to professional growth through reliable, proactive administration and problem-solving.

Available to hire

Hello, I am Joy Udoanya, an adaptable and diligent administrative professional with experience in office management, calendar coordination, and customer service. I thrive in fast-paced environments and excel at keeping operations organized and on track.

With over two years of hands-on experience in Microsoft Office, scheduling, and data basic analysis, I am eager to support team objectives, optimize workflows, and contribute to professional growth through reliable, proactive administration and problem-solving.

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Language

English
Fluent

Work Experience

Travel Manager at Dyninno Group
June 1, 2015 - Present
Interviewed clients to determine travel needs, budgets, and preferences; booked flights, accommodations, rental cars, and entertainment activities using Global Distribution Systems (GDS) Galileo, Sabre, or Amadeus; developed detailed daily schedules; advised on travel documents; resolved issues such as flight cancellations or lost luggage; met sales targets; made over 100 calls per day and closed a high volume of sales.
Educator NYSC at Olodo Government School
September 1, 2024 - July 1, 2025
Developed curriculum-aligned lesson plans, selecting appropriate teaching materials, and setting clear learning objectives. Presented lessons using diverse methods to engage different learning styles and integrated educational technology. Created and graded tests, assignments, and projects to evaluate progress, providing constructive feedback. Enforced rules of behavior to maintain a safe, inclusive learning environment. Met regularly with parents/guardians and collaborated with administrators on initiatives.
Administrative Assistant at Greatbrains Limited
May 1, 2018 - October 1, 2019
Prepared and reviewed operational reports and schedules to ensure accuracy and efficiency. Set up and managed filing systems, maintained scheduling and event calendars. Arranged conference, meeting, or travel reservations for executives. Conducted searches to find needed information using SEO. Managed projects and contributed to committee work. Prepared conference or event materials and reviewed others' work for quality. Adapted to new office technologies as they emerged.
Front Desk Officer at Theatre Projects Limited
August 1, 2013 - November 1, 2016
Handled front desk operations, answered calls, and addressed inquiries and complaints. Received and distributed letters and packages; drafted outgoing mail; prepared budgets; managed executives’ schedules; checked and sorted emails; monitored office supplies and maintained records; provided clerical support to other departments.

Education

Bachelor of Arts in History and International Studies at University of Uyo, Akwa-Ibom State
January 11, 2030 - January 1, 2020

Qualifications

Data Analysis (Appclick Academy)
January 11, 2030 - February 4, 2026
International Travel Manager (Dreamport)
January 11, 2030 - February 4, 2026
Educator (NYSC)
January 11, 2030 - February 4, 2026

Industry Experience

Education, Travel & Hospitality, Professional Services