Co-Founder at Illume AI

Co-founded Illume, an AI-powered platform transforming civic engagement data into actionable insights for municipalities. Led product design and development, secured $1,000 in initial funding, and onboarded 10+ municipal clients.

Product Manager Intern at OTO Inc.

Strengthened collaboration workflows by scaling user participation from 16 to 55, increasing the volume and quality of asynchronous feedback in forming road map decisions. Improved clarity and consistency in cross-platform experiences by delivering annotated requirements, user stories, and acceptance criteria for 8 features. Raised satisfaction from 80% to 85% by analyzing over 1,000 customer signals and prioritizing enhancements to core interaction flows. Reduced engineering rework by aligning design and engineering through structured spec reviews and walkthroughs. Reduced solution return rates by 10% by using SQL to identify breakdowns in the internal installation and onboarding process, then defining requirements to streamline and improve the workflow. Established internal KPIs for the conversion funnel, improving team visibility into performance and contributing to a 0.4% increase in completed conversions.

Product Designer Intern at Ministry of Transportation

Mapped multi-step operational processes and identified automation opportunities for an internal LLM-driven workflow tool. Validated a new workflow through a 10-user pilot, surfaced accuracy and risk issues, and translated findings into clear requirements and guardrails before partnering with engineering to implement fixes and refine the backlog.

Product Designer Intern at Arctic Wolf Networks

Improved analyst efficiency by mapping log-search workflows and identifying usability gaps that inform product-level requirements. Standardized reusable components and tokens to reduce inconsistency in internal tooling used by security operations teams.