Hello! I’m Cheayen Joy Lastimoso, a Virtual Assistant and Client Success/Operations Specialist with a civil engineering background. I excel at clear, proactive communication, inbox and onboarding management, stakeholder coordination, and creating structured, efficient workflows that keep remote teams aligned and productive. With 7+ years in infrastructure and construction support and over 2 years in remote client success and operations, I bring reliability, empathy, and hands-on problem solving to fast-paced environments. I’m passionate about guiding clients and colleagues through well-defined processes and delivering positive outcomes.

Cheayen Joy Lastimoso

Hello! I’m Cheayen Joy Lastimoso, a Virtual Assistant and Client Success/Operations Specialist with a civil engineering background. I excel at clear, proactive communication, inbox and onboarding management, stakeholder coordination, and creating structured, efficient workflows that keep remote teams aligned and productive. With 7+ years in infrastructure and construction support and over 2 years in remote client success and operations, I bring reliability, empathy, and hands-on problem solving to fast-paced environments. I’m passionate about guiding clients and colleagues through well-defined processes and delivering positive outcomes.

Available to hire

Hello! I’m Cheayen Joy Lastimoso, a Virtual Assistant and Client Success/Operations Specialist with a civil engineering background. I excel at clear, proactive communication, inbox and onboarding management, stakeholder coordination, and creating structured, efficient workflows that keep remote teams aligned and productive.

With 7+ years in infrastructure and construction support and over 2 years in remote client success and operations, I bring reliability, empathy, and hands-on problem solving to fast-paced environments. I’m passionate about guiding clients and colleagues through well-defined processes and delivering positive outcomes.

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Experience Level

Intermediate

Language

English
Fluent
Tagalog
Advanced

Work Experience

Housing Cadet Engineer (On-Site) at Santos Land Development Corporation
February 1, 2016 - April 1, 2018
Supervised housing construction projects, prepared cost estimates and variation works, coordinated with contractors and foremen to ensure quality workmanship, and professionally addressed homeowner concerns while supporting client site visits.
Junior Building Engineer (On-Site) at Monark Equipment Corporation
June 1, 2018 - December 1, 2019
Conducted project site inspections, monitored progress, prepared status reports for project management, reviewed subcontractor billings and accomplishment reports for accuracy, and supported building maintenance monitoring.
Engineering Assistant (On-Site) at Department of Public Works and Highways (DPWH) - Cotabato 3rd District Engineering Office
February 1, 2021 - December 1, 2024
Supported engineering project management activities for government infrastructure projects; reviewed plans, specifications, and procurement documents; assisted in pre-procurement, pre-bid, bid evaluation, and post-qualification; prepared meeting minutes and technical records; presented information to non-technical stakeholders.
Staffing Expert / Recruiter (Remote) at HireFox Staffing Agency LLC
September 1, 2023 - September 1, 2025
Managed daily client and candidate communications, conducted sourcing, screening, and initial interviews, coordinated interview schedules, verified credentials, assisted visa documentation, provided interview coaching and onboarding guidance, maintained recruitment databases, and produced marketing materials.
Senior Recruitment Manager (Remote) at HireFox Staffing Agency LLC
September 1, 2025 - January 1, 2026
Improved candidate experience and internal coordination by implementing structured communication and onboarding workflows; led a remote recruitment team to meet targets while upholding quality and compliance; managed end-to-end recruitment processes including sourcing, screening, interviews, placement, and onboarding; tracked metrics, implemented process improvements, and coordinated with billing and finance teams.

Education

Bachelor of Science in Civil Engineering at Notre Dame of Kidapawan College
January 1, 2009 - January 1, 2015

Qualifications

Add your qualifications or awards here.

Industry Experience

Government, Real Estate & Construction, Education, Professional Services