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I'm Mafalda, a pharmaceutical sciences graduate with a diverse career bridging healthcare, science communication, and the arts. I combine hands-on medical information, pharmacovigilance, and patient support with a creative side as a vocalist in a Portuguese traditional music group, Verde Canto. Beyond my day-to-day roles, I enjoy teaching and engaging with communities. I’ve led science enrichment activities for schools, volunteered at cultural events, and always aim to promote health literacy and evidence-based advice across languages. I am also working at pharmacy and developing contents for social media (instagram and facebook) with the help of canvas.…I'm Mafalda, a pharmaceutical sciences graduate with a diverse career bridging healthcare, science communication, and the arts. I combine hands-on medical information, pharmacovigilance, and patient support with a creative side as a vocalist in a Portuguese traditional music group, Verde Canto. Beyond my day-to-day roles, I enjoy teaching and engaging with communities. I’ve led science enrichment activities for schools, volunteered at cultural events, and always aim to promote health literacy and evidence-based advice across languages. I am also working at pharmacy and developing contents for social media (instagram and facebook) with the help of canvas.

Mafalda Pinheiro da Cruz

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I'm Mafalda, a pharmaceutical sciences graduate with a diverse career bridging healthcare, science communication, and the arts. I combine hands-on medical information, pharmacovigilance, and patient support with a creative side as a vocalist in a Portuguese traditional music group, Verde Canto. Beyond my day-to-day roles, I enjoy teaching and engaging with communities. I’ve led science enrichment activities for schools, volunteered at cultural events, and always aim to promote health literacy and evidence-based advice across languages. I am also working at pharmacy and developing contents for social media (instagram and facebook) with the help of canvas.…I'm Mafalda, a pharmaceutical sciences graduate with a diverse career bridging healthcare, science communication, and the arts. I combine hands-on medical information, pharmacovigilance, and patient support with a creative side as a vocalist in a Portuguese traditional music group, Verde Canto. Beyond my day-to-day roles, I enjoy teaching and engaging with communities. I’ve led science enrichment activities for schools, volunteered at cultural events, and always aim to promote health literacy and evidence-based advice across languages. I am also working at pharmacy and developing contents for social media (instagram and facebook) with the help of canvas.

Available to hire

I’m Mafalda, a pharmaceutical sciences graduate with a diverse career bridging healthcare, science communication, and the arts. I combine hands-on medical information, pharmacovigilance, and patient support with a creative side as a vocalist in a Portuguese traditional music group, Verde Canto.

Beyond my day-to-day roles, I enjoy teaching and engaging with communities. I’ve led science enrichment activities for schools, volunteered at cultural events, and always aim to promote health literacy and evidence-based advice across languages.

I am also working at pharmacy and developing contents for social media (instagram and facebook) with the help of canvas.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

Portuguese

Fluent

English

Advanced

Spanish; Castilian

Advanced

Work Experience

Medical Interpreter/Translator (Part-Time) at DALS

June 1, 2025 - Present

Provide medical interpretation and translation services between Portuguese and English in healthcare settings, ensuring accuracy, confidentiality, and cultural sensitivity. Facilitate real-time communication between patients and healthcare professionals, supporting consultations, treatment explanations, and medical documentation.

Healthcare Assistant at Ervanária de Monção

April 1, 2025 - August 31, 2025

Provided personalized technical advice on herbal medicine, supplements, functional nutrition, and natural products, ensuring safety, efficacy, and complementarity with conventional treatments. Assessed each customer’s clinical profile (medical history, concurrent medication, symptoms) to ensure safe and informed recommendations. Assisted in stock management, product shelf-life control, and store organization. Created and managed social media content (Instagram & Facebook), including educational posts on natural health, medicinal plants, seasonal tips, and pharmacological interactions. Promoted health literacy, raising awareness of the responsible use of natural therapies.

Medical Contact Center Assistant at Fortrea

January 1, 2024 - December 31, 2025

Responded to medical information inquiries and product quality complaints by phone and email. Processed adverse drug reactions (ADRs) according to internal regulations and SOPs. Worked with pharmacovigilance databases and performed data reconciliation from multiple sources.

Tour Guide at Palácio da Brejoeira (Monção)

January 1, 2023 - December 31, 2024

Guided visitors in Portuguese and Spanish through the palace, including wine tasting services.

Medical Information Specialist at Alphanumeric Systems

January 1, 2021 - December 31, 2022

Provided complex medical information to healthcare professionals and patients under the Janssen Global Contact Center (COVID-19 project). Received and handled quality complaints and reported adverse drug reactions. Performed data tracking, quality control, training, and reconciling information from multiple sources.

Account Executive at 2Logical

January 1, 2020 - December 31, 2020

Developed commercial projects for pharmaceutical companies. Provided consulting services based on market research and healthcare marketing. Delivered marketing training to clients.

Country Support at Bluepharma Moçambique

January 1, 2019 - December 31, 2019

International internship promoted by AICEP in Mozambique. Monitored the sales team, conducted market analyses, implemented CRM tools, and created scientific marketing materials for educational and promotional purposes.

Business Development Manager at Imex Pharma

January 1, 2014 - December 31, 2018

Led brand development in Angola and provided support in Francophone African markets (20 countries). Conducted client prospecting and managed licensing-in of over 70 branded generics. Managed the sales team in Angola and developed medical information materials for training and commercial use. Assisted in exportation and product registration processes across Africa, in collaboration with global teams.

Health Technician at Hospital CUF Porto

January 1, 2014 - December 31, 2014

Provided hospital pharmacy services with a focus on oncology. Prepared cytostatic and other pharmaceutical compounds. Assisted in stock management and hospital-wide distribution.