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I’m Almira Acon, an executive-level leader in Sales, Onboarding, and Revenue Operations with a track record of scaling systems, optimizing client lifecycles, and guiding remote teams. I own GoHighLevel CRM architecture, including pipelines, automations, workflows, integrations, and reporting, and I design onboarding workflows that boost conversions and reduce time-to-value. I enjoy aligning sales strategy with operational capacity and data-driven governance to drive revenue goals. Over the years I’ve led initiatives across hospitality property management, SaaS, and service-based businesses, delivering consistent onboarding experiences and high-touch client success. I’m passionate about coaching teams, optimizing processes, and partnering with leadership to improve onboarding speed, client retention, and overall outcomes while keeping a friendly, collaborative approach.…I’m Almira Acon, an executive-level leader in Sales, Onboarding, and Revenue Operations with a track record of scaling systems, optimizing client lifecycles, and guiding remote teams. I own GoHighLevel CRM architecture, including pipelines, automations, workflows, integrations, and reporting, and I design onboarding workflows that boost conversions and reduce time-to-value. I enjoy aligning sales strategy with operational capacity and data-driven governance to drive revenue goals. Over the years I’ve led initiatives across hospitality property management, SaaS, and service-based businesses, delivering consistent onboarding experiences and high-touch client success. I’m passionate about coaching teams, optimizing processes, and partnering with leadership to improve onboarding speed, client retention, and overall outcomes while keeping a friendly, collaborative approach.

Almira Ocon

Project Manager, Brand Strategist, Data Analyst, +2

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I’m Almira Acon, an executive-level leader in Sales, Onboarding, and Revenue Operations with a track record of scaling systems, optimizing client lifecycles, and guiding remote teams. I own GoHighLevel CRM architecture, including pipelines, automations, workflows, integrations, and reporting, and I design onboarding workflows that boost conversions and reduce time-to-value. I enjoy aligning sales strategy with operational capacity and data-driven governance to drive revenue goals. Over the years I’ve led initiatives across hospitality property management, SaaS, and service-based businesses, delivering consistent onboarding experiences and high-touch client success. I’m passionate about coaching teams, optimizing processes, and partnering with leadership to improve onboarding speed, client retention, and overall outcomes while keeping a friendly, collaborative approach.…I’m Almira Acon, an executive-level leader in Sales, Onboarding, and Revenue Operations with a track record of scaling systems, optimizing client lifecycles, and guiding remote teams. I own GoHighLevel CRM architecture, including pipelines, automations, workflows, integrations, and reporting, and I design onboarding workflows that boost conversions and reduce time-to-value. I enjoy aligning sales strategy with operational capacity and data-driven governance to drive revenue goals. Over the years I’ve led initiatives across hospitality property management, SaaS, and service-based businesses, delivering consistent onboarding experiences and high-touch client success. I’m passionate about coaching teams, optimizing processes, and partnering with leadership to improve onboarding speed, client retention, and overall outcomes while keeping a friendly, collaborative approach.

Available to hire

I’m Almira Acon, an executive-level leader in Sales, Onboarding, and Revenue Operations with a track record of scaling systems, optimizing client lifecycles, and guiding remote teams. I own GoHighLevel CRM architecture, including pipelines, automations, workflows, integrations, and reporting, and I design onboarding workflows that boost conversions and reduce time-to-value. I enjoy aligning sales strategy with operational capacity and data-driven governance to drive revenue goals.

Over the years I’ve led initiatives across hospitality property management, SaaS, and service-based businesses, delivering consistent onboarding experiences and high-touch client success. I’m passionate about coaching teams, optimizing processes, and partnering with leadership to improve onboarding speed, client retention, and overall outcomes while keeping a friendly, collaborative approach.

Skills

CRM

Leadership

Branding

Experience Level

CRM

Expert

Leadership

Expert

Branding

Expert

Language

English

Fluent

Work Experience

Director of Sales and Onboarding Operations at Luxury Lodging Host

September 1, 2024 - December 31, 2025

Lead and manage end-to-end sales and onboarding operations for a short-term rental property management organization. Own GoHighLevel CRM architecture, including pipelines, automations, integrations, and reporting. Design and optimize lead-to-close and onboarding workflows to improve conversion rates and onboarding efficiency. Establish CRM governance, data integrity standards, and performance dashboards for leadership visibility. Lead onboarding execution for new property owners and clients, ensuring a consistent experience and faster time-to-value. Coach sales and onboarding teams on CRM usage, sales processes, and operational best practices. Partner with leadership to align sales strategy, onboarding capacity, and revenue goals.

VIP Client Success and Leads Management at Pure JV

March 1, 2025 - June 30, 2025

Led VIP Client Success and Leads Management for high-value clients. Served as primary point of contact for VIP clients, ensuring a high-touch client experience. Managed lead flow, coordination, and execution to support client outcomes. Worked directly with executive leadership to ensure seamless delivery and client satisfaction. Identified and implemented process improvements to enhance onboarding and engagement.

Sales and Operations Support (Project-Based) at Let Property

September 1, 2024 - December 31, 2024

Provided project-based Sales and Operations support for a property management business. Supported CRM management, lead tracking, documentation, and workflow coordination. Assisted with onboarding-related tasks, client communications, and operational follow-through. Maintained accurate records and reports to support sales and operations visibility. Collaborated with internal stakeholders to improve process efficiency and execution.

Sales Coach and Sales Ops Quality Lead at TELUS International

October 1, 2020 - September 30, 2024

Delivered sales coaching and enablement programs to improve performance and conversion. Designed and implemented structured coaching frameworks aligned with KPIs and revenue targets. Conducted sales process audits to ensure compliance with quality standards. Developed and managed QA frameworks to maintain consistent sales execution. Analyzed performance data and provided actionable insights to operations and leadership.

Training Specialist at Qualfon Manila

October 1, 2019 - September 30, 2020

Designed and delivered sales training programs for US-based accounts. Led workshops focused on sales techniques, objection handling, and closing effectiveness. Evaluated training effectiveness and improved content based on performance outcomes.