Hi, I’m Tom Cuizon. I’m an Administrative Virtual Assistant with extensive experience in customer service, appointment setting, real-time analytics, and workforce management, based in Davao City, Philippines. I’ve built a strong track record in CRM management, scheduling, and ensuring timely, quality interactions for clients in fast-paced environments. I’m eager to apply my organizational skills and proactive problem-solving to help teams operate smoothly and efficiently. I’m motivated to level up my career in this dynamic industry, delivering reliable administrative support, clear communication, and data-driven insights. I value learning, team collaboration, and client satisfaction, and I’m committed to contributing thoughtful, high-quality work that aligns with company goals and values.

Tom Cuizon

Hi, I’m Tom Cuizon. I’m an Administrative Virtual Assistant with extensive experience in customer service, appointment setting, real-time analytics, and workforce management, based in Davao City, Philippines. I’ve built a strong track record in CRM management, scheduling, and ensuring timely, quality interactions for clients in fast-paced environments. I’m eager to apply my organizational skills and proactive problem-solving to help teams operate smoothly and efficiently. I’m motivated to level up my career in this dynamic industry, delivering reliable administrative support, clear communication, and data-driven insights. I value learning, team collaboration, and client satisfaction, and I’m committed to contributing thoughtful, high-quality work that aligns with company goals and values.

Available to hire

Hi, I’m Tom Cuizon. I’m an Administrative Virtual Assistant with extensive experience in customer service, appointment setting, real-time analytics, and workforce management, based in Davao City, Philippines. I’ve built a strong track record in CRM management, scheduling, and ensuring timely, quality interactions for clients in fast-paced environments. I’m eager to apply my organizational skills and proactive problem-solving to help teams operate smoothly and efficiently.

I’m motivated to level up my career in this dynamic industry, delivering reliable administrative support, clear communication, and data-driven insights. I value learning, team collaboration, and client satisfaction, and I’m committed to contributing thoughtful, high-quality work that aligns with company goals and values.

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Language

English
Advanced

Work Experience

Administrative Virtual Assistant at SixEleven
January 1, 2024 - January 1, 2026
Administrative Virtual Assistant for Tree Service Las Vegas NV (2024-2026).
Real Time Analyst at VI Global
January 1, 2017 - December 31, 2024
Managed real-time workforce management, monitored agent performance against schedules, tracked attendance and status, and supported reporting to optimize contact center efficiency.
Real Time Analyst at XI Global
January 1, 2017 - January 1, 2024
Real Time Analyst, Workforce Management.
Customer Service Representative at Sutherland Global
January 1, 2008 - January 1, 2012
Customer Service Representative in a financial institution.

Education

Bachelor of Arts in Mass Communication at Holy Cross of Davao College
January 11, 2030 - January 1, 2006
Bachelor of Arts in Mass Communication at Holy Cross of Davao College
January 11, 2030 - January 1, 2006

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Professional Services, Media & Entertainment