Hi, I’m Tom Cuizon. I’m an Administrative Virtual Assistant with extensive experience in customer service, appointment setting, real-time analytics, and workforce management, based in Davao City, Philippines. I’ve built a strong track record in CRM management, scheduling, and ensuring timely, quality interactions for clients in fast-paced environments. I’m eager to apply my organizational skills and proactive problem-solving to help teams operate smoothly and efficiently. I’m motivated to level up my career in this dynamic industry, delivering reliable administrative support, clear communication, and data-driven insights. I value learning, team collaboration, and client satisfaction, and I’m committed to contributing thoughtful, high-quality work that aligns with company goals and values.

Tom Cuizon

Hi, I’m Tom Cuizon. I’m an Administrative Virtual Assistant with extensive experience in customer service, appointment setting, real-time analytics, and workforce management, based in Davao City, Philippines. I’ve built a strong track record in CRM management, scheduling, and ensuring timely, quality interactions for clients in fast-paced environments. I’m eager to apply my organizational skills and proactive problem-solving to help teams operate smoothly and efficiently. I’m motivated to level up my career in this dynamic industry, delivering reliable administrative support, clear communication, and data-driven insights. I value learning, team collaboration, and client satisfaction, and I’m committed to contributing thoughtful, high-quality work that aligns with company goals and values.

Available to hire

Hi, I’m Tom Cuizon. I’m an Administrative Virtual Assistant with extensive experience in customer service, appointment setting, real-time analytics, and workforce management, based in Davao City, Philippines. I’ve built a strong track record in CRM management, scheduling, and ensuring timely, quality interactions for clients in fast-paced environments. I’m eager to apply my organizational skills and proactive problem-solving to help teams operate smoothly and efficiently.

I’m motivated to level up my career in this dynamic industry, delivering reliable administrative support, clear communication, and data-driven insights. I value learning, team collaboration, and client satisfaction, and I’m committed to contributing thoughtful, high-quality work that aligns with company goals and values.

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Language

English
Advanced

Work Experience

Administrative Virtual Assistant at SixEleven
January 1, 2024 - January 1, 2026
Administrative Virtual Assistant for Tree Service Las Vegas NV (2024-2026).
Real Time Analyst at XI Global
January 1, 2017 - January 1, 2024
Real Time Analyst, Workforce Management.
Customer Service Representative at Sutherland Global
January 1, 2008 - January 1, 2012
Customer Service Representative in a financial institution.
Real Time Analyst at VI Global
January 1, 2017 - December 31, 2024
Managed real-time workforce management, monitored agent performance against schedules, tracked attendance and status, and supported reporting to optimize contact center efficiency.

Education

Bachelor of Arts in Mass Communication at Holy Cross of Davao College
January 11, 2030 - January 1, 2006
Bachelor of Arts in Mass Communication at Holy Cross of Davao College
January 11, 2030 - January 1, 2006

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Professional Services, Media & Entertainment