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I am Cosmina Buiga, a Program Manager with 20+ years delivering Salesforce implementations and legacy modernization in financial services. I currently lead a $7M enterprise transformation at The Co-operators, migrating 1M+ insurance policies and customer data from an AS400 mainframe to Salesforce Service Cloud and modern cloud platforms, coordinating 100+ resources across multiple workstreams. I’ve built and governed cross-functional teams, defined data migration strategies, and managed vendor ecosystems spanning insurance, banking, and loyalty domains.\n\nI bring deep expertise in Partner Relationship Management (PRM), data governance, and executive reporting. I’m PMP-certified and fluent in French (reading comprehension). I thrive in regulated environments requiring risk mitigation and stakeholder alignment, delivering multi-million-dollar programs using Agile, Hybrid, and Waterfall delivery methods, with a track record of zero downtime and high user adoption.…I am Cosmina Buiga, a Program Manager with 20+ years delivering Salesforce implementations and legacy modernization in financial services. I currently lead a $7M enterprise transformation at The Co-operators, migrating 1M+ insurance policies and customer data from an AS400 mainframe to Salesforce Service Cloud and modern cloud platforms, coordinating 100+ resources across multiple workstreams. I’ve built and governed cross-functional teams, defined data migration strategies, and managed vendor ecosystems spanning insurance, banking, and loyalty domains.\n\nI bring deep expertise in Partner Relationship Management (PRM), data governance, and executive reporting. I’m PMP-certified and fluent in French (reading comprehension). I thrive in regulated environments requiring risk mitigation and stakeholder alignment, delivering multi-million-dollar programs using Agile, Hybrid, and Waterfall delivery methods, with a track record of zero downtime and high user adoption.

Cosmina Buiga

Project Manager, Product Designer, Graphic Designer, +1

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I am Cosmina Buiga, a Program Manager with 20+ years delivering Salesforce implementations and legacy modernization in financial services. I currently lead a $7M enterprise transformation at The Co-operators, migrating 1M+ insurance policies and customer data from an AS400 mainframe to Salesforce Service Cloud and modern cloud platforms, coordinating 100+ resources across multiple workstreams. I’ve built and governed cross-functional teams, defined data migration strategies, and managed vendor ecosystems spanning insurance, banking, and loyalty domains.\n\nI bring deep expertise in Partner Relationship Management (PRM), data governance, and executive reporting. I’m PMP-certified and fluent in French (reading comprehension). I thrive in regulated environments requiring risk mitigation and stakeholder alignment, delivering multi-million-dollar programs using Agile, Hybrid, and Waterfall delivery methods, with a track record of zero downtime and high user adoption.…I am Cosmina Buiga, a Program Manager with 20+ years delivering Salesforce implementations and legacy modernization in financial services. I currently lead a $7M enterprise transformation at The Co-operators, migrating 1M+ insurance policies and customer data from an AS400 mainframe to Salesforce Service Cloud and modern cloud platforms, coordinating 100+ resources across multiple workstreams. I’ve built and governed cross-functional teams, defined data migration strategies, and managed vendor ecosystems spanning insurance, banking, and loyalty domains.\n\nI bring deep expertise in Partner Relationship Management (PRM), data governance, and executive reporting. I’m PMP-certified and fluent in French (reading comprehension). I thrive in regulated environments requiring risk mitigation and stakeholder alignment, delivering multi-million-dollar programs using Agile, Hybrid, and Waterfall delivery methods, with a track record of zero downtime and high user adoption.

Available to hire

I am Cosmina Buiga, a Program Manager with 20+ years delivering Salesforce implementations and legacy modernization in financial services. I currently lead a $7M enterprise transformation at The Co-operators, migrating 1M+ insurance policies and customer data from an AS400 mainframe to Salesforce Service Cloud and modern cloud platforms, coordinating 100+ resources across multiple workstreams. I’ve built and governed cross-functional teams, defined data migration strategies, and managed vendor ecosystems spanning insurance, banking, and loyalty domains.\n\nI bring deep expertise in Partner Relationship Management (PRM), data governance, and executive reporting. I’m PMP-certified and fluent in French (reading comprehension). I thrive in regulated environments requiring risk mitigation and stakeholder alignment, delivering multi-million-dollar programs using Agile, Hybrid, and Waterfall delivery methods, with a track record of zero downtime and high user adoption.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

French

Intermediate

Romanian, Moldavian, Moldovan

Advanced

Work Experience

Program Manager, Enterprise Platform Transformation at The Co-Operators

August 1, 2015 - Present

Leading a $7M enterprise modernization program migrating 1M+ insurance policies and customer data from the AS400 mainframe to Salesforce Service Cloud and modern cloud platforms. Responsibilities include data migration strategy, integration architecture, governance, vendor management, and stakeholder alignment across underwriting, claims, contact center, and IT with zero business disruption.

Strategic Transformational Programs Lead at Traffic Tech

June 1, 2023 - July 1, 2025

Led a $20M+ enterprise transformation program, established Enterprise PMO, standardized delivery methodologies, directed data center migration/virtualization, built disaster recovery and business continuity planning, and managed 120+ resources across global workstreams.

Program Director, Guest Education Center Product and Technology Transformation at lululemon

May 1, 2022 - June 1, 2023

Directed a $3M Salesforce Service Cloud architecture and implementation for 500+ guest educators, delivering zero production downtime, 95% user adoption within 30 days, and a 40% reduction in case resolution time. Managed a third-party integrator and multi-system integrations with real-time data synchronization.

Director of Product Management at Aeroplan / Aimia

November 1, 2017 - May 1, 2022

Managed global CRM and loyalty platforms for major Canadian financial institutions, led partner ecosystem strategy and operations, onboarding and governance for external providers, and multi-party platform architecture with API integration and compliance across regions.

Senior Project Manager at CIBC

April 1, 2016 - November 1, 2017

Directed mortgage application transformation and digital currency centre operations within enterprise compliance, contributing to disaster recovery planning and enterprise resilience initiatives.

Program Manager at Sunwing Travel Group

August 1, 2015 - April 1, 2016

Led ERP implementation and new CRM program (MS Dynamics) supporting marketing and customer service.

Senior Project Manager at CIBC Global Operations & Intria

May 1, 2011 - August 1, 2015

Led workstreams for eDeposit program (mobile cheque deposit), enterprise disaster recovery planning, and national ATM infrastructure modernization.

Senior Project Manager, Mobile & Interactive IT at Carlson Marketing

January 1, 2008 - May 1, 2011

Managed loyalty/travel booking platform projects for major bank clients, overseeing disaster recovery, secure data transmission, and compliant financial services infrastructure.

Project Manager – Application Development at Magna International (Closures Group)

April 1, 2006 - January 1, 2008

Led development projects following PMBOK methodologies; contributed to global IT policies and SOX documentation.

Project Leader / Senior Business Analyst at Magna International (Closures Group)

January 1, 1999 - January 1, 2006

Designed and implemented CRM applications and a multi-language global Engineering Change Process system, improving change implementation time.

Strategic Transformation Program Lead at Traffic Tech

June 1, 2023 - July 1, 2025

Led a $20M+ enterprise business and digital transformation program, established an Enterprise PMO, standardized delivery methodologies, and directed data center migration and virtualization with disaster recovery capabilities; managed 120+ resources across global workstreams and aligned external vendors to scalable delivery.

Project Lead / Senior Business Analyst at Magna International (Closures Group)

January 1, 1999 - April 1, 2006

Designed CRM applications and multi-language global Engineering Change Process system; delivered training and improved change implementation timelines.