Hi, I’m Dan Andrew H. Ibanez, a results-driven Senior Operations & Data Analyst with 8+ years of experience supporting enterprise and SaaS organizations. I specialize in KPI reporting, CRM administration, quoting analysis, contract workflows, and operational optimization. I’m known for building scalable dashboards and driving cross-functional collaboration with sales, finance, and technology teams. I focus on data accuracy (up to 99.9%), reducing reporting cycles by up to 40%, and leading end-to-end optimization initiatives using advanced Excel, Google Workspace, and data visualization tools.…

Dan Andrew H. Ibanez

Hi, I’m Dan Andrew H. Ibanez, a results-driven Senior Operations & Data Analyst with 8+ years of experience supporting enterprise and SaaS organizations. I specialize in KPI reporting, CRM administration, quoting analysis, contract workflows, and operational optimization. I’m known for building scalable dashboards and driving cross-functional collaboration with sales, finance, and technology teams. I focus on data accuracy (up to 99.9%), reducing reporting cycles by up to 40%, and leading end-to-end optimization initiatives using advanced Excel, Google Workspace, and data visualization tools.…

Available to hire

Hi, I’m Dan Andrew H. Ibanez, a results-driven Senior Operations & Data Analyst with 8+ years of experience supporting enterprise and SaaS organizations. I specialize in KPI reporting, CRM administration, quoting analysis, contract workflows, and operational optimization. I’m known for building scalable dashboards and driving cross-functional collaboration with sales, finance, and technology teams. I focus on data accuracy (up to 99.9%), reducing reporting cycles by up to 40%, and leading end-to-end optimization initiatives using advanced Excel, Google Workspace, and data visualization tools.

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Skills

Experience Level

Language

English
Fluent

Work Experience

Senior Operations Analyst at Theoria Medical
February 1, 2025 - April 1, 2025
Analyze operational data sets to uncover performance gaps and efficiency opportunities; deliver workflow improvements; built executive dashboards and reports for senior leadership; defined and optimized KPIs to drive continuous improvement; partnered with finance, operations, and technology teams; led end-to-end optimization initiatives; identified risks and mitigation strategies; contributed to enterprise planning.
Data Processing Analyst at Support Ninja
April 1, 2023 - October 1, 2023
Built dashboards for 10+ campaigns; analyzed Mailchimp and Google Analytics data; coordinated launches across sales and operations teams; escalated platform risks to protect delivery timelines.
Virtual Assistant / Data & KPI Reporting Analyst at Ninja — Manila, Philippines (Hybrid)
September 1, 2022 - March 1, 2023
Supported family business operations while completing training in Excel automation, CRM administration, back-end systems, and email marketing platforms.
Sales Automation Specialist / Reports Data Analyst at AB Heineken Philippines Inc.
July 1, 2018 - October 1, 2019
Delivered reports for 200+ users, boosting efficiency by 15%; resolved system and data issues; maintained master records.
Reports Analyst at Samsung Philippines
January 1, 2016 - May 1, 2018
Generated campaign and revenue reports; communicated insights to account teams; resolved client inquiries.
Operations Manager / Property Analyst at NHI General Merchandise
March 1, 2015 - Present
Processed data sets for 50+ clients; reduced errors through discrepancy reporting; documented SOPs and trained staff; managed end-to-end operations.
Data Analyst at Willis Towers Watson
April 1, 2014 - April 1, 2015
Processed data for client projects; supported data-driven insights; maintained master records.
Publisher Executive / Reporting Associate at Asia Pacific Digital (APD Manila)
April 1, 2015 - September 1, 2015
Analyzed revenue and occupancy trends to guide pricing; produced operational and financial reports; cleaned back-end data and records.

Education

Bachelor of Science in Computer Engineering at De La Salle Lipa
January 11, 2030 - February 5, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Media & Entertainment

Skills

Experience Level