Hi, I’m Palesa Phakathi, a Senior Prompt Engineer, AI Trainer, and AI Quality Assurance Specialist. I design, test, and optimize prompts for large language models, evaluating AI outputs for accuracy, relevance, reasoning, and safety, with a focus on reducing hallucinations and bias. I translate evaluation insights into measurable prompt improvements and collaborate across production AI environments to optimize model behavior. In my freelance work with RWS, I evaluate AI-generated text and multimodal outputs using structured rubrics, iterate prompts to boost reliability and instruction-following, and create conversational datasets. I enjoy partnering with engineers, data scientists, and product teams to translate evaluation findings into practical prompt templates and improvements.

Palesa Phakathi

Hi, I’m Palesa Phakathi, a Senior Prompt Engineer, AI Trainer, and AI Quality Assurance Specialist. I design, test, and optimize prompts for large language models, evaluating AI outputs for accuracy, relevance, reasoning, and safety, with a focus on reducing hallucinations and bias. I translate evaluation insights into measurable prompt improvements and collaborate across production AI environments to optimize model behavior. In my freelance work with RWS, I evaluate AI-generated text and multimodal outputs using structured rubrics, iterate prompts to boost reliability and instruction-following, and create conversational datasets. I enjoy partnering with engineers, data scientists, and product teams to translate evaluation findings into practical prompt templates and improvements.

Available to hire

Hi, I’m Palesa Phakathi, a Senior Prompt Engineer, AI Trainer, and AI Quality Assurance Specialist. I design, test, and optimize prompts for large language models, evaluating AI outputs for accuracy, relevance, reasoning, and safety, with a focus on reducing hallucinations and bias. I translate evaluation insights into measurable prompt improvements and collaborate across production AI environments to optimize model behavior.

In my freelance work with RWS, I evaluate AI-generated text and multimodal outputs using structured rubrics, iterate prompts to boost reliability and instruction-following, and create conversational datasets. I enjoy partnering with engineers, data scientists, and product teams to translate evaluation findings into practical prompt templates and improvements.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Freelance AI Trainer / AI Quality Evaluator at RWS
January 1, 2025 - Present
Evaluate AI-generated text and multimodal outputs using structured rubrics covering accuracy, reasoning, safety, tone, and structure. Design and iterate prompts to improve output reliability, relevance, and instruction-following. Identify hallucinations, bias, and reasoning failures; classify severity and document evaluator decisions. Provide detailed feedback used to refine prompt templates and improve model behavior.
Conversational Data Contributor (Project-Based) at Project-Based
January 1, 2025 - Present
Created, reviewed, and annotated conversational datasets for LLM training. Ensured strict adherence to task guidelines and quality standards. Applied few-shot prompting and classification techniques to improve label consistency.

Education

Prompt Engineering Certification at Simplilearn
January 11, 2030 - February 5, 2026
Generative AI for Decision Makers at Praesignis
January 11, 2030 - February 5, 2026
AI Practitioner Learning Plan at Praesignis
January 11, 2030 - February 5, 2026
Full Stack Developer Certificate at FNB App Academy
January 11, 2030 - February 5, 2026
AWS Cloud Practitioner at Amazon Web Services
January 11, 2030 - February 5, 2026

Qualifications

Prompt Engineering Certification
January 11, 2030 - February 5, 2026
Generative AI for Decision Makers
January 11, 2030 - February 5, 2026
AI Practitioner Learning Plan
January 11, 2030 - February 5, 2026
Full Stack Developer Certificate
January 11, 2030 - February 5, 2026
AWS Cloud Practitioner
January 11, 2030 - February 5, 2026

Industry Experience

Software & Internet, Professional Services