Available to hire
I’m Wilma G. Noval, a dedicated administrative professional with four years of experience. I excel at clear communication, meticulous planning, and smart prioritization, helping teams stay organized and engaged.
In my roles as a General Virtual Assistant and Office Clerk, I’ve streamlined inbox management, data entry, scheduling, and cross-department collaboration. I’m proficient with PacMan, Google Workspace, Canva, and social media coordination, and I thrive under tight deadlines while maintaining a positive, can-do attitude.
Experience Level
Language
English
Advanced
Work Experience
General Virtual Assistant at Caliber Adjuster Claim
April 1, 2023 - December 1, 2025Managed and organized email and inbox communications to ensure timely responses and follow-ups, enhancing client satisfaction and efficiency. Executed precise data entry tasks, maintaining high accuracy and organization of sensitive client information within the Pacman System. Handled incoming client calls, providing prompt and courteous service to address inquiries and support claims processes. Proactively reached out to necessary contacts for various administrative tasks, including relaying messages from senior management, scheduling meetings, and confirming appointments, thereby optimizing business operations. Demonstrated versatility and problem-solving skills in managing diverse administrative duties and facilitating seamless communication across departments.
General Virtual Assistant and Social Media Management Assistant at Your SocialChef
March 1, 2022 - January 1, 2026Worked directly with the Social Media Management team to formulate and report quality assurance in all the scheduled postings for all the handled social media accounts with the use of Google Sheets. Supported the SMM team on the execution of community engagement, inbox management and strategic engagement. Regularly engaged with community on social media to increase awareness of new trends and items and answered any inbound questions via direct messages. Assisted social media managers and graphics team in administrative tasks for faster and immediate accomplishment of tasks. Ensured timely and accurate processing of reports and reduced error rate by 48%. Always delivered to strict deadlines and received positive feedback from Project Managers and CEO. Performed various tasks including research, handling clerical functions, and reporting. Oversaw the redesigning of the menus. Collaborated with 5 social media managers and 7 graphic designers in joint digital tasks.
Office Clerk at Southern Leyte State University-Tomas Oppus Campus
March 1, 2018 - August 1, 2021Validated administrative information in Excel by contacting staff and 10+ administrative workers to preserve accuracy. Instated internal communications for over 15 employees, maintaining high levels of transparency. Functioned as main point-of-contact for over 50 employees, supporting administrative needs and operations tasks efficiently. Received and reviewed purchase orders in compliance with financial policies procedures and contractual requirements. Supported management executing school projects through preparation of necessary documents. Organized calendar for future conferences, events, meetings, and maintained documentation in spreadsheets. Organized and maintained online office files and other digital documentation. Reviewed and processed over 300+ contracts and expenses while maintaining professionalism and confidentiality. Planned and executed over 40+ events and conferences involving the board of directors. Always delivered to strict deadlines and received positive feedback
Education
Master of Arts in Education at Southern Leyte State University - Tomas Oppus Campus
January 11, 2030 - February 5, 2026Qualifications
Industry Experience
Professional Services, Education, Media & Entertainment
Experience Level
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