I am a highly dynamic virtual assistant with experience providing exceptional administrative and management support to clients, while multitasking and prioritizing tasks to achieve the best outcomes. I am a detail-oriented customer service professional who is results-driven, skilled in building rapport with customers, handling inquiries, and solving problems with strong communication. In my previous roles I have coordinated travel arrangements, managed schedules, supported project tracking, and facilitated smooth communication between executives and clients, consistently contributing to improved workflows and timely delivery of initiatives.

Chidinma Judith Iloka

I am a highly dynamic virtual assistant with experience providing exceptional administrative and management support to clients, while multitasking and prioritizing tasks to achieve the best outcomes. I am a detail-oriented customer service professional who is results-driven, skilled in building rapport with customers, handling inquiries, and solving problems with strong communication. In my previous roles I have coordinated travel arrangements, managed schedules, supported project tracking, and facilitated smooth communication between executives and clients, consistently contributing to improved workflows and timely delivery of initiatives.

Available to hire

I am a highly dynamic virtual assistant with experience providing exceptional administrative and management support to clients, while multitasking and prioritizing tasks to achieve the best outcomes. I am a detail-oriented customer service professional who is results-driven, skilled in building rapport with customers, handling inquiries, and solving problems with strong communication.
In my previous roles I have coordinated travel arrangements, managed schedules, supported project tracking, and facilitated smooth communication between executives and clients, consistently contributing to improved workflows and timely delivery of initiatives.

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Language

English
Fluent

Work Experience

Virtual Assistant at HubSpot
June 1, 2025 - Present
Provided high-level administrative support and project coordination for remote staff, arranged travel accommodations, promptly responded to emails and calls, managed schedules to ensure positive workflow, and tracked progress on company initiatives, contributing to cost savings and timely deliverables. Supported 15–20 clients per week with complex tasks including calendar management and group logistics.
Customer Service Representative at Staff Support Service
November 1, 2024 - June 1, 2025
Provided technical support to customers via emails, phone calls and chat; tracked customer experience using Microsoft Office tools; organized Google Meet sessions between executives and clients; arranged interview sessions; collaborated with team members to improve customer service processes and procedures.

Education

Bachelor of Nursing Science at Nnamdi Azikiwe University, Nnewi Campus
January 11, 2030 - January 1, 2021

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Professional Services