Hello! I'm Teresa, a dedicated professional with a background in business administration and human resource management. I thrive in fast-paced environments and enjoy collaborating with diverse teams to achieve exceptional results. When I'm not at work, I love traveling to new places, exploring different cultures, and expanding my horizons. In my career, I've managed retail operations, coordinated training programs, and developed strong relationships with customers and colleagues alike. I believe in continuous learning and embrace challenges as opportunities for growth. Outside of work, I enjoy cooking and watching movies, and I'm always eager to improve my skills in new languages.

Teresa Hang Hoi Tam

Hello! I'm Teresa, a dedicated professional with a background in business administration and human resource management. I thrive in fast-paced environments and enjoy collaborating with diverse teams to achieve exceptional results. When I'm not at work, I love traveling to new places, exploring different cultures, and expanding my horizons. In my career, I've managed retail operations, coordinated training programs, and developed strong relationships with customers and colleagues alike. I believe in continuous learning and embrace challenges as opportunities for growth. Outside of work, I enjoy cooking and watching movies, and I'm always eager to improve my skills in new languages.

Available to hire

Hello! I’m Teresa, a dedicated professional with a background in business administration and human resource management. I thrive in fast-paced environments and enjoy collaborating with diverse teams to achieve exceptional results. When I’m not at work, I love traveling to new places, exploring different cultures, and expanding my horizons.

In my career, I’ve managed retail operations, coordinated training programs, and developed strong relationships with customers and colleagues alike. I believe in continuous learning and embrace challenges as opportunities for growth. Outside of work, I enjoy cooking and watching movies, and I’m always eager to improve my skills in new languages.

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Language

English
Advanced
Portuguese
Advanced

Work Experience

Assistant Manager - Retail Operations at Galaxy Macau
September 1, 2024 - June 1, 2025
Managed mall operations and coordinated cross-department activities for smooth openings and daily performance. Developed and implemented operational standards and service guidelines.
Coordinator – Retail Operations at Wynn Macau
April 1, 2019 - June 1, 2024
Managed work permit processing and other administrative applications, ensuring compliance with company policies. Conducted daily walkthroughs of the shopping mall to monitor facility maintenance and operational standards.
Administrative Assistant at The Landmark Hotel
November 1, 2017 - January 1, 2019
Supported the department in submitting attendance, rosters, and other HR-related forms. Managed scheduling and maintained accurate appointment records.
Part-time Tutor at Fen Chun Education Center
January 1, 2016 - December 1, 2016
Reviewed students’ homework and provided guidance to improve performance on upcoming tests. Maintained discipline and positive learning environment.
Office Assistant (Internship) at Social Welfare Bureau, Macau Government
January 1, 2016 - December 1, 2016
Performed clerical duties, including mail distribution and client reception. Supported daily office operations.
Office Assistant (Internship) at Education and Youth Bureau, Macau Government
January 1, 2015 - December 1, 2015
Executed clerical tasks, including mail distribution and client reception. Assisted in daily office operations.
Office Assistant (Internship) at Department of Health, Macau Government
January 1, 2014 - December 1, 2014
Executed clerical tasks, including mail distribution and client reception. Supported daily office operations.
Student Trainee at Campus Training Programme, Faculty of Business Administration
September 1, 2013 - June 1, 2016
Assisted in designing promotional materials for events. Supported smooth execution of campus activities.

Education

Bachelor of Business Administration at University of Macau
August 1, 2013 - August 1, 2017
Bachelor of Business Administration at University of Macau
August 1, 2013 - August 1, 2017
Form 6 Graduate at Sacred Heart Canossian College, Macau
September 1, 2007 - June 1, 2013

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Government, Education

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