Led 12 mapping projects, including the Road Closures Initiative, aligning with strategic objectives and OKRs. Collaborated with cross-functional teams to define project requirements and ensure alignment. Developed advanced UI features and automation, reducing costs by 80% and tripling road closure reporting coverage. Designed a 24/7 On-Call service, which helped to decrease road closure reports by 60% over two years. Created project documentation, plans, and progress reports for accessibility. Monitored project progression, identified bottlenecks, and maintained timelines. Conducted onboarding sessions for team members and stakeholders. Generated reports for Monthly/Quarterly Business Reviews (MBRs/QBRs).

Team Lead at Lyft

December 1, 2020 - November 1, 2023

Managed 40+ people across multiple countries, achieving a 58% promotion rate and 94% engagement. Conducted 1-1s, career conversations, retrospectives, and metrics calculations to improve team efficiency. Contributed to career pathway updates and learning opportunities as part of the Growth & Development Committee. Mentored 4 colleagues in people management.

Data Curation Associate at Lyft

September 1, 2020 - December 1, 2020

Maintained Lyft Map Data across 15 projects. Conducted research on market trends and map features. Led training sessions for new team members and collaborated with stakeholders. Analyzed data trends for process improvement. Coordinated with teams to ensure project success.

Senior Manager Sales Operations at Sunparts, PUE

July 1, 2015 - September 1, 2020

Researched market trends and customer networks. Managed order placement, pricing, and negotiations. Planned delivery, maintained documentation, and tracked inventory. Created sales strategies and managed the O2C process.