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Hi, I’m Jennifer. I’m a published writer and communications leader who specializes in translating complex technical products into clear, credible narratives. My work spans education, information security, and SaaS within fast-moving, technology-driven environments, where I shape messaging that resonates with customers, partners, and executives. My practice blends data-informed decision making with long-form content, executive ghostwriting, and digital learning programs to support sales, adoption, and growth. I thrive in cross-functional teams and relish turning insights into compelling materials at scale.…Hi, I’m Jennifer. I’m a published writer and communications leader who specializes in translating complex technical products into clear, credible narratives. My work spans education, information security, and SaaS within fast-moving, technology-driven environments, where I shape messaging that resonates with customers, partners, and executives. My practice blends data-informed decision making with long-form content, executive ghostwriting, and digital learning programs to support sales, adoption, and growth. I thrive in cross-functional teams and relish turning insights into compelling materials at scale.

Jennifer Jeffers

Writer, Content Producer, Copywriter, +2

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Hi, I’m Jennifer. I’m a published writer and communications leader who specializes in translating complex technical products into clear, credible narratives. My work spans education, information security, and SaaS within fast-moving, technology-driven environments, where I shape messaging that resonates with customers, partners, and executives. My practice blends data-informed decision making with long-form content, executive ghostwriting, and digital learning programs to support sales, adoption, and growth. I thrive in cross-functional teams and relish turning insights into compelling materials at scale.…Hi, I’m Jennifer. I’m a published writer and communications leader who specializes in translating complex technical products into clear, credible narratives. My work spans education, information security, and SaaS within fast-moving, technology-driven environments, where I shape messaging that resonates with customers, partners, and executives. My practice blends data-informed decision making with long-form content, executive ghostwriting, and digital learning programs to support sales, adoption, and growth. I thrive in cross-functional teams and relish turning insights into compelling materials at scale.

Available to hire

Hi, I’m Jennifer. I’m a published writer and communications leader who specializes in translating complex technical products into clear, credible narratives. My work spans education, information security, and SaaS within fast-moving, technology-driven environments, where I shape messaging that resonates with customers, partners, and executives.

My practice blends data-informed decision making with long-form content, executive ghostwriting, and digital learning programs to support sales, adoption, and growth. I thrive in cross-functional teams and relish turning insights into compelling materials at scale.

Skills

Copywriting

Experience Level

Copywriting

Expert

Work Experience

Senior Content Lead at Encyclopedia Britannica

January 1, 2023 - January 1, 2025

Led AI and media literacy programs and enablement initiatives for product and professional learning, setting content direction and partnering cross-functionally to translate complex concepts into clear, high-impact materials adopted at scale.

Head of Content & Enablement at Arcose Labs

January 1, 2020 - January 1, 2023

Produced product-aligned content and sales enablement materials that clarified value, addressed buyer pain points, and strengthened positioning in competitive markets.

Director of Content Marketing at Fair Winds Ops

January 1, 2017 - January 1, 2020

Created thought leadership, product narratives, and educational content for B2B audiences, partnering with SMEs to deliver clear, strategic storytelling supporting engagement, adoption, and go-to-market goals.

Content Marketing Manager at Zero North | Harness

January 1, 2015 - January 1, 2017

Executed product-driven campaigns and enablement content that supported sales readiness and contributed to company positioning in competitive markets and potential acquisition.

Director of Content & Editorial Strategy at Comodo Group

January 1, 2012 - January 1, 2015

Managed owned media strategy, oversaw all content, and acted as Editor-in-Chief of online publications, aligning messaging with GTM strategy and brand. Published: Dynamic Learning Courses, Arcose Labs, Security Boulevard, The Threat Report, InfoSec Institute.