Available to hire
Hi, I’m Natascha Anderson, a results-driven operations and account management professional with extensive experience supporting complex, deadline-driven environments.
I excel at coordinating administrative, operational, and client-facing functions, turning disorganized workflows into high-performing operations. I’m adept at relationship-building, cross-functional collaboration, and problem-solving in fast-paced settings, always maintaining confidentiality and accuracy.
Language
German
Advanced
English
Advanced
Work Experience
Account Executive at Dealer EProcess (DEP - West)
June 1, 2025 - December 1, 2025Cultivated strong client relationships to enhance account retention and satisfaction. Developed tailored sales strategies aligned with client needs and market trends. Collaborated with cross-functional teams to streamline communication and improve service delivery. Managed multiple accounts with organized prioritization and delivered presentations to potential clients highlighting value.
Onboarding Specialist & Launch Coordinator at Dealer EProcess
January 1, 2024 - June 1, 2025Led end-to-end onboarding for new clients, ensuring smooth system integration and product setup. Trained clients on policies, procedures, and platform functionality. Coordinated cross-departmental efforts to support timely launches and successful implementations. Provided ongoing client support, performance monitoring, and onboarding documentation with meticulous attention to detail.
Fleet Supervisor / Freight Coordinator at Magsamen Trucking LLC
February 1, 2023 - January 1, 2024Supervised daily shipping operations, ensuring timely and accurate dispatch of products. Coordinated logistics to optimize schedules and reduce delays. Managed load bookings, freight tracking, and resolution of discrepancies. Ensured DOT compliance and supported budgeting, inventory, and procurement activities.
Multilingual Project / Account Manager at Amazon
May 1, 2021 - January 1, 2023Developed strategic plans to enhance client engagement and drive revenue growth. Delivered multilingual customer and technical support in German and English. Resolved issues and escalations with a customer-focused approach. Supported international onboarding and invoicing, and conducted data analysis and market research for digital marketing initiatives.
CSR Manager / Logistics Coordinator at Jones Logistics
September 1, 2018 - May 1, 2021Coordinated logistics operations to ensure timely delivery of products to customers. Managed customer inquiries and service quality standards. Oversaw yard operations, freight tracking, and load security. Ensured DOT compliance and led onboarding of new staff, while maintaining high inventory and supply chain efficiency.
Education
Bachelor of Arts at Frankfurt School of Finance & Business
January 11, 2030 - May 1, 2012High School Diploma at Bacheifeld High School
January 11, 2030 - May 1, 2006Qualifications
Industry Experience
Transportation & Logistics, Retail, Professional Services, Manufacturing, Software & Internet
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